Things to look for when evaluating a Doctors answering service

If you want to evaluate a doctor answering service, you will effectively gather valuable information about the quality of the services. You can then use this information to form an overall image of the company and if this company will fit your individual answering service needs. Here are a few things you should look for […]

5 Questions to ask when choosing a HIPAA Compliant Business Phone Service Provider

A HIPAA Compliant business phone service is a service that effectively protects sensitive data as should be done according to the law. The Health Insurance Portability and Accountability Act ensures that any company that deals with protected health information must ensure that all the correct data protecting procedures are followed such as making sure that […]

Hiring an answering service company? Ask these questions

Thinking of hiring an answering service company? Then there are a few specifics that you should get to the bottom of before you sign on the dotted line. Ask these questions before choosing an answering service company: When did your company start? While new start-ups aren’t technically ill-equipped to handle your calls, it’s better to […]

5 benefits of a live answering service for your law firm

A law firm answering service is the ideal solution for many practicing advocates, legal advisors, and attorneys. Here are the top five benefits of a live answering service for your firm: Be available 24/7 As a professional in the field of law, you will often be caught up in consultations and in court, which means […]

Why is it beneficial for a business to consider an outsourced telephone answering service

We’ve rounded up the top reasons to hire an outsourced answering service: Reduce costs Hiring a full-time receptionist costs more than most companies initially anticipate. Not only are you responsible for the person’s salary, but you also have to consider additional company benefits that many organizations offer their employees. With an outsourced telephone answering service, […]

How do I know if I need a telephone answering service?

An answering service may seem like an unnecessary expense, especially if you already have an in-house receptionist who is manning the telephones. There are, however, certain tell-tale signs that it is time to invest in a virtual receptionist, answering service company or something similar: You’re letting leads slip through the cracks Every time your phone […]

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