How to Choose the Right After-Hour Answering Service for Attorneys?  

Attorneys are busy professionals, carefully researching cases assigned to them and working towards favorable outcomes for their clients. Studying and gathering impactful facts to back your client’s case is very time-consuming. It needs your undivided attention leaving no scope for unnecessary distractions like attending to endless phone calls. Hiring an after hour answering service that […]

Should Answering Service Prices Affect Your Business Decisions?  

Answering service companies save businesses both, time and money. By delegating a service you would otherwise have to especially hire, train, and remunerate an employee for, you are enabling your resources to stay focused. Instead of juggling between answering calls and relaying messages, they now get to utilize their key skills to their optimum potential. […]

How HIPAA Compliant Is Your Medical Answering Service?

Health Insurance Portability and Accountability Act (HIPAA) is designed to securely protect the confidentiality of patient data. It is mandatory for not just healthcare professionals but also related service providers to undergo training on protecting patient rights and adhering to HIPAA regulations. If not, they are likely to be entangled in legal complications. HIPAA violations […]

Should You Integrate Call Answering Services Into Your CRM?

This article holds all the answers for those who are wondering whether they should be integrating specialized call answering services into their CRM or Customer Relationship Management software to boost their business operations. In an effort to further streamline their businesses, companies today opt for CRM or Customer Relationship Management software integration of their call […]

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