Answering services designed for the medical field – with HIPAA compliance, trained representatives and the knowledge and experience to serve your patients.Get Started
The care and experience you and your patients deserve.
Your patients trust you with their care. Now, trust us to be there when they call.
We have experience working with some of the biggest hospitals and clinics in the country, and our trained representatives can help you manage your calls and appointments with the skill, professionalism and medical knowledge you need.
24/7 appointment scheduling
As an industry leader in medical answering with over 40 years of experience, we understand the importance of compliance – for the good of both your patients and your practice. All of our medical answering service representatives and processes are certified HIPAA-compliant, ensuring that your patients’ information stays secure.
Communicating about medical care can be complicated – even more so if it’s in a language you’re not comfortable with. If you serve Spanish-speaking patients, our bilingual medical answering services can help you put them at ease and communicate better, including scheduling appointments, directing calls, taking messages, providing customer support and more.
Who we work with
Who can benefit from medical answering services?
Doctors who use medical answering services can field more calls, schedule more appointments and help more patients – not to mention get more business. Our live answering services can help you be there for your patients 24/7.
No matter what specialty or medical service you provide, offer exceptional communication and support with a medical answering service. Our trained, HIPAA-compliant staff can help you manage and grow your practice.
From scheduling appointments to communicating test results to answering questions, a lot goes into hospital communications. A 24/7 medical answering service ensures that hospital patients can always reach a trained professional when they need one.
End-of-life or palliative care requires sensitivity, compassion and communication. Trust Sunshine representatives to provide that to both your patients and their loved ones, with 24/7, after-hours, or weekend and holiday medical answering services.