Don’t let your business make these three customer service mistakes

There are few customer service mistakes that can be forgiven, but then there are others that are simply unacceptable. With a 24 hour answering service you can avoid many of these mistakes. At Sunshine Communication Services, Inc., we offer a quality after-hours answering service that ensures your customer is given the best treatment no matter […]

Why quality assurance is essential for your business answering service

If you have a business that requires an answering service, you will probably be wondering how such a service can guarantee that they represent your company in as positive a light as possible. This is where quality assurance comes in. At Sunshine Communication Services, Inc., we offer a professional call answering service that guarantees an […]

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