Why do you need a HIPAA compliant answering service?

Your relationship with your patients hinges on one key value: trust. But in order to protect that trust you have to take precautions to make sure that all patient communications are confidential, secure, and protected. That’s where a HIPAA compliant answering service comes into the picture. Researching HIPAA and answering services? We’ve compiled a few […]

You Could Be Losing Customers if a Live Person Isn’t Answering Your Phone

Today, businesses continue to automate more and more systems and processes of their day-to-day operations. The whole point of the automation is to save costs and speed up the process involved. So, it seems like a good idea to apply it wherever possible. The customer typically welcomes automation too, as it is supposed to make […]

How to choose the best small business answering service

Because every business is different, you may wonder how one small business answering service company can offer so many businesses a professional service. Well, it’s simple. Leading telephone answering service companies have a variety of virtual receptionists available, each with experience in various fields. This means that our service can be tailored to your specific […]

Why medical offices prefer to use answering services

In the medical industry, emergencies are a reality. Patients often don’t have time to wait or don’t want to be kept waiting when trying to contact your offices. If you have any experience in dealing with medical offices, you will know that professional and prompt assistance is of the utmost importance. This is the very […]

What are the benefits of an answering service company?

In today’s competitive market, there’s no room to drop the ball or become slack in terms of customer communication. Customers like to keep in touch and it’s your duty to be available to them. The unfortunate part is that while you might want to be available 24/7/365, it’s not always possible and this is where […]

Take Back Control of Your Schedule

Back in the day, being able to contact a business during specific hours was a reality. Today, it seems ludicrous to only reach someone at certain times and at a specific location! With the progression of technology, businesses can remain open to their clients 24 hours a day, 7 days a week and 365 days […]

Run Your Business. Don’t Let It Run You

Being a business owner can be incredibly rewarding – but it can also take over your life. Instead of focusing on expanding your business, generating new leads, and improving your customer service, it’s easy to get caught up in the mundane tasks of managing a business. When you hire a virtual receptionist, you can focus […]

Never Miss a Sale! With our 24-hour Answering Services

As a small business owner, you know exactly how thinly your resources are often spread. When you’re not dealing with accounting and HR matters, you’re often fielding calls from suppliers and clients yourself. This leaves little time to focus on important things like business development and it can often lead to sales slipping through the […]

Missing Out on Sales Because of Voicemail?

Does the following scenario sound familiar: you’ve invested a lot of time and effort creating the perfect product or mapping out a great service that would benefit many people. Slowly, but surely, interest in your products starts to increase and the number of inquiries on your website rises (as do the number of phone calls […]

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