Small or solo practice lawyers often find themselves trying to run their entire practice by themselves, managing or operating all facets of their daily operations at all times. They may be doing this for any number of reasons, such as trying to save costs or keeping interactions with clients personal and confident, or perhaps trying to be 100% in control of everything. What they may not realize is that this may actually be costing them time, stress and customer satisfaction, particularly when it comes to juggling active and prospective clients.
Consider the following scenario which you have likely experienced before, particularly if you run a solo lawyers practice: You are occupied with clients or are immersed deep into an intricate case and your work telephone rings. What do you do? Do you ignore the call and focus on the job at hand, or do you put your meeting or train of thought on hold and answer the telephone because it may be bringing you new clients? Either way, some aspect of your bilingual practice’s reputation will take a hit. However, this entire situation has a simple and cost effective solution: A bilingual virtual receptionist, from a company such as Sunshine Communication Services, Inc.
A virtual telephone receptionist or answering service can offer you all the benefits of a full-time receptionist at a fraction of the cost and without a host of the usual negatives. A virtual receptionist allows your practice to present a highly professional image up to and including 24 hours a day, 365 days a year. In addition, you can completely focus on your work without worrying about missed calls or lost clients, while your bilingual virtual receptionist handles your incoming phone calls in a manner befitting your practice while expertly managing your schedule to maximize your workload without stressing you out. Even if you do have a handful of employees, a virtual receptionist can transfer calls or take messages as necessary, ensuring that your bilingual lawyer’s practice never misses a beat.
If you’re looking to hire a bilingual virtual receptionist, look no further than Sunshine Communication Services, Inc. Our professional, skilled, experienced and highly trained communications specialists will not only make your practice run smoother while maintaining its public image, they will actively enhance it. Capable of meeting almost any need, our industry leading services can ensure your practice’s success for a price that works for you. To find out more, feel free to contact us today.