What is a virtual telephone receptionist?
A telephone receptionist allows you to access all the benefits associated with a real, live receptionist, without having to actually hire another full-time staff member, and find cover for them during vacations and sick leave. It’s a wonderful feature for small businesses and start-ups who would benefit from the professional image a receptionist portrays, but don’t have the funds to hire a receptionist. A professional receptionist helps businesses look the part while keeping you constantly accessible to your clients.
Sunshine Communication Services, Inc.’ live virtual receptionists answer calls and carry out typical reception duties exactly as an in-house receptionist would. In fact, we do it better, because we offer 24-hour support, 365 days of the year, at a fraction of the cost of an in-office staff member. What’s more, you determine the hours that your virtual receptionist works, which means that you don’t pay for services that you don’t use.
A live virtual receptionist takes calls and manages the switchboard, if required, takes charge of all front-office duties, manages calendars, schedules appointments and sends reminders. Most importantly, a virtual receptionist frees up your time so that you can get on with the work of growing your business.
What are the benefits?
- You never miss a call
- You save money
- Your customers are happy
- You present a professional image
- You increase productivity
Outsourcing work to a virtual receptionist is not only a cost-effective solution; it also gives you access to extended hours and our trained agents’ broad knowledge and understanding of the industry.
Sunshine Communication Services, Inc. superior service and personalized attention, backed by 40 years’ experience, has placed us at the forefront of the answering services industry. We know an answering service is only as good as its front line and our well trained customer service representatives are subsequently the best in the business. We ensure our communication specialists enhance your company’s reputation and always meet your customers’ expectations.