Service-based businesses need to be especially vigilant about maintaining excellent communication to ensure great customer service. Missed calls or failing to return messages can be bad for business and many companies choose to use a recorded message service. When it comes to personal attention, however, this is simply not enough. Therefore answering services in Sarasota, Florida, provided by Sunshine Communication Services, Inc. are a far superior solution.
Missed calls are missed opportunities and lead to unhappy customers. Our answering services ensure that no call goes unanswered.
A receptionist gives a great first impression. Our virtual receptionist service includes a dedicated call center agent to provide reception duties when customers call your business – at a fraction of the cost of hiring in-house.
With industry-specific training, our call center agents are friendly and knowledgeable and equipped to answer your customers’ questions when they call.
A ringing phone distracts you from your work. Outsourcing your call answering will increase your productivity while giving you peace of mind.
If hiring extra staff is too expensive, small businesses can still project a professional image by using our cost-effective services.
Language barriers needn’t affect your customer relations. Our call center agents can speak with your clients in either English or Spanish.
You can customize the hours you use – up to 24-hours a day, 365-days a year. Even if your clients call after hours, they’ll still get through.
At Sunshine Communication Services, Inc. we offer superior answering services to ensure that your customer communication and service are always the best. You can customize your hours and rest assured that your clients will be treated professionally and efficiently by our HIPAA accredited, industry trained and bilingual call center agents. Our services are available 24/7/365 and can include emergency dispatch. When you choose our services, you receive your own dedicated phone number and free message delivery via your choice of telephone, fax, email or text and reports detailing the calls and telephone traffic.
If you want to find out more about our telephone answering services in Sarasota, Florida, contact us at Sunshine Communication Services, Inc. today.