Sunshine Communication Services is well versed in dealing with the highs and lows associated with the HVAC answering service industry, and we know that to stay competitive, your customers need to be able to reach you any time of the day or night. We answer calls when you can’t, and deal with them according to your instructions, so you can deal with the real business of providing a service to your clients.
With over 40 years’ experience, we have refined our answering service skills into a fine art. Our trained customer service representatives don’t just answer calls; they understand what the HVAC industry is all about and assist your clients accordingly. Our top-class operators take accurate messages professionally and timeously, generate leads and set up appointments. They send you the necessary information via text, email, fax, or voicemail – the choice is all yours. What’s more, all calls are digitally recorded to ensure standards are
At Sunshine Communication Services, we answer calls 24 hours a day, every single day of the year, including Christmas! That means that even though you’re out repairing leaks and dealing with air-conditioning emergencies, you never miss a client, or a potential client.
You choose when to use our services – our call centre operators can take over your call overflow on a daily basis, or take over your lines after hours, on weekends and holidays when you simply need a break – or your receptionist is on vacation. We customize a plan to suit your business and especially your budget.
Using an answering service saves you money. If you have a small business and don’t really need to hire a full-time receptionist, but you do need someone to answer calls at certain times, then an answering service is a more cost-effective solution. You only pay for the calls we answer. Larger HVAC corporations benefit from our affordable call overflow, emergency, and after-hour support.
Sunshine Communication Services has been in the business of supplying the best professional answering service since 1975. We know an answering service is only as good as its front line and our well trained customer service representatives are subsequently the best in the business. We ensure our communication specialists enhance your company’s reputation and always meet your customers’ expectations.