Answering Services in Newport News, VA

Services Offered by Sunshine Communication Services, Inc.

Bound by the waters of the James River and the Hampton Roads harbor, Newport News is centrally located in Coastal Virginia – just minutes from Williamsburg and a short drive to Virginia Beach. Boasting shipping experiences, a rich history, and the great outdoors, Newport News is an idyllic place to live and work.

We currently provide answering services in Newport News, VA, to the following:

At Sunshine Communication Services, Inc. we offer the following services in Newport News, VA:

1. Telephone Answering Services

Our telephone answering services in Wilmington, DE are available 24/7. Our trained and professional agents will assist your customers with booking appointments, leaving messages, placing product orders and providing more business and product information. What’s more is that we offer this service in English and Spanish. Yes, our agents are bilingual!

2. Virtual Telephone Receptionist

With our virtual telephone receptionist service in Wilmington, DE, your customers will always have a professional consultant to place orders with, consult with and make contact with, which goes a long way towards building customer confidence and loyalty. With this service, you will have no need for voicemail services that often frustrate customers.

3. Virtual Answering Services

Our virtual answering services in Wilmington, DE, are specifically designed for the benefit of the small growing business. If you can’t afford to or don’t want to hire dedicated staff members, our service is just for you. We can place orders, take messages, generate leads and help customers in both English and Spanish.

4. Outsourced Answering Services

Our outsourced answering service consultants and call center agents will ensure that you can benefit from the services of a full-time, in-house receptionist without hiring one! It’s convenient and simple! Save on operating costs and improve customer services with this telephone answering service.

5. Small Business Phone Services

Our small business phone service in Wilmington, DE, will help you get away from the desk and telephone and out and about doing business. Our consultants will handle your telephonic admin while you take care of the rest.

6. After Hours Answering Services

If your customers like to contact you after hours, but you can’t always be available, our 24-hour professional after-hours answering services in Wilmington, DE, can provide the ultimate convenience. We offer full-service answering services to take calls, place orders, confirm appointments…at any time of the day or night.

Why Choose Sunshine Communication Services, Inc.?

Sunshine Communication Services, Inc. is a fully licensed and HIPAA compliant answering service. With over 40 years of industry knowledge and expertise, we look forward to providing customized solutions to help your Newport News, VA business grow.

Our Value Proposition to you are:

  • 24 x 7 x 365 service
  • Bilingual answering services- English and Spanish Agents
  • HIPAA compliant processes and certified agents
  • Local and 800# numbers in all areas
  • Delivering of messages based on your choice – Email, Text, Fax
  • Personalized solution based on your business needs and budget, including QC monitoring
  • IVR Voice Mail service
  • Scheduled detailed call traffic reports

For more information on how we can provide after-hours answering services to you, please contact us today.

Answering Services in Newport News, VA

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