After-Hours Answering Service, Sacramento
The state capital of California, Sacramento boasts a history and heritage, dating back to the days of the “Gold Rush”. The modern city is home to just over 500,000 people and has a compact downtown four miles wide. Modern, yet not overcrowded, Sacramento is for living the west coast lifestyle that dreams are made of.
If your business is in a field that requires you to be available 24/7, our after-hours answering service is an ideal solution to your sleepless nights. Our agents are trained to cheerfully and expertly answer after-hour calls using a personal or a company name, per your request. They will assess the relevance of the call and take a detailed message which will be forwarded via email and SMS to the person on-call from your team. This promotes peak performance from you and your team as you are not disturbed by wrong numbers and the like.
Services Offered by Sunshine Communication Services, Inc., in Sacramento
- Telephone Answering Services
We provide you with professional telephone answering services on a 24-hour basis. With this service in place, you will never have to worry about your incoming calls while you are busy. This includes assistance with call answering, voice-mails, lead generation, and appointment setting – in English and Spanish.
- Virtual Telephone Receptionist
Don’t make the mistake of leaving a voice mail for customers to encounter when you are away from the office. Part of excellent customer service is ensuring that your clients always have a person to speak to, whether it’s an emergency or just to get information. No, we aren’t suggesting that you hire a receptionist – we will provide you with a virtual telephone receptionist service. This means that your incoming calls will be handled for you while you take care of other business. Whether you need long-term telephone answering services or short time assistance while your staff members are unavailable, we’re here to assist.
- Virtual Answering Services
Let’s face it: customers like to deal with an actual person, not voice-mail. Just because you have your hands full doesn’t mean that your customers should be kept waiting for information, order placing and more. If you would like to provide your customers with a better service, but don’t have the resources to hire help, our virtual answering services in Arkansas can make all the difference. Give them the opportunity to be assisted – day or night – in either Spanish or English. Our virtual answering services are ideal for new and small businesses trying to get ahead without racking up too many costs.
- Outsourced Answering Services
If you’re worried that outsourcing your telephone answering functions will be expensive, think again. At Sunshine Communication Services, Inc., we offer outsourced answering services that will free up your time and save you money too. With this service, we will ensure that all your calls are answered, messages are recorded, orders placed, and information provided, as and when required. It is even available 24/7. If you want to improve on your customer service levels in Arkansas, we will do just that for you.
- Small Business Phone Services
Running a small business can be both time consuming and expensive. As such we have developed small business phone services to cater for the growing business working on a tight budget. With this service in place, your professional image will be enhanced – 24-hour call answering will ensure the peace of mind of never missing out on a potential sale again. Your customers will be impressed that they can place their orders and gather information at times that suit them the best.
- Bilingual Answering Services
Anyone who has dealt with us before will know that we are willing to go the extra mile. By employing educated and experienced agents, we can offer you the convenience of a bilingual telephone answering service. Our agents are fluent in both English and Spanish.
- After Hours Answering Services
Being available to your customers 24/7 is great but unfortunately impossible for one person. If you want to take your customer service levels to the next level, our after-hours answering services in Arkansas are just what you need. Your business can stay open for the convenience of your customers, even after the close of the conventional business day. Trust our bilingual agents to assist your customers with messages, ordering, appointments and more – an indispensable service when dealing with international customers.
Industries Served by Sunshine Communication Services, Inc. in Sacramento
Our virtual answering services cater for all types of business requirements such as:
- Attorney Answering Service
- Emergency Restoration Answering Service
- Funeral Home Answering service
- Home Health Care Answering Service
- Hospice Answering Service
- Hospital Answering Service
- HVAC Answering Service
- Medical Answering Services
- Plumber Answering Service
- Property Management Answering Service
- Real Estate Answering Service
- Doctor Answering Service
Why Sunshine Communication Services, Inc.
Our value proposition for you 24 x 7 business includes:
- A dedicated local number
- Free message delivery – email, text, fax, telephone
- Escalation of emergency calls
- Customized solution based on your business requirements and budget
- Monitoring of calls for quality
- Reporting of the phone traffic and the call details
- English and Spanish speaking agents
- and more….
With over 40 years of expertise in answering service we can help your business with an efficient and effective after-hour answering service Sacramento. Contact us for more information on how we can manage your incoming calls 24 x 7 x 365.