Professional Business Telephone Answering Service in Cincinnati, Ohio
As a transportation and cultural gateway between the industrial North and rural South dating back to Underground Railroad days, Cincinnati is at the crossroads—literally and figuratively—of north and south, east and west, and Old World and New World.
Growth in the area has occurred in financial services and in commercial and manufacturing facilities for overseas companies. The economy of Cincinnati is in good shape, creating an ideal climate for busy phone lines.
Services Offered by Sunshine Communication Services, Inc., in Cincinnati, Ohio
- Telephone Answering Services
We provide you with professional telephone answering services on a 24-hour basis. With this service in place, you will never have to worry about your incoming calls while you are busy. This includes assistance with call answering, voice-mails, lead generation, and appointment setting – in English and Spanish.
- Virtual Telephone Receptionist
Don’t make the mistake of leaving a voice mail for customers to encounter when you are away from the office. Part of excellent customer service is ensuring that your clients always have a person to speak to, whether it’s an emergency or just to get information. No, we aren’t suggesting that you hire a receptionist – we will provide you with an around the clock virtual telephone receptionist service. This means that your incoming calls will be handled for you while you take care of other business. Whether you need long-term telephone answering services or short time assistance while your staff members are unavailable, we’re here to assist.
- Virtual Answering Services
Let’s face it: customers like to deal with an actual person, not voice-mail. Just because you have your hands full doesn’t mean that your customers should be kept waiting for information, order placing and more. If you would like to provide your customers with a better service, but don’t have the resources to hire help, our virtual answering services in Arkansas can make all the difference. Give them the opportunity to be assisted – day or night – in either Spanish or English. Our 24 hours virtual answering services are ideal for new and small businesses trying to get ahead without racking up too many costs.
- Outsourced Answering Services
If you’re worried that outsourcing your telephone answering functions will be expensive, think again. At Sunshine Communication Services, Inc., we offer around the clock outsourced answering services that will free up your time and save you money too. With this service, we will ensure that all your calls are answered, messages are recorded, orders placed, and information provided, as and when required. It is even available 24/7. If you want to improve on your customer service levels in Arkansas, we will do just that for you.
- Small Business Phone Services
Running a small business can be both time consuming and expensive. As such we have developed small business phone services to cater for the growing business working on a tight budget. With this service in place, your professional image will be enhanced – 24-hour call answering will ensure the peace of mind of never missing out on a potential sale again. Your customers will be impressed that they can place their orders and gather information at times that suit them the best.
- Bilingual Answering Services
Anyone who has dealt with us before will know that we are willing to go the extra mile. By employing educated and experienced agents, we can offer you the convenience of a bilingual telephone answering service. Our agents are fluent in both English and Spanish.
- After Hours Answering Services
Being available to your customers 24/7 is great but unfortunately impossible for one person. If you want to take your customer service levels to the next level, our after-hours answering services in Arkansas are just what you need. Your business can stay open for the convenience of your customers, even after the close of the conventional business day. Trust our bilingual agents to assist your customers with messages, ordering, appointments and more – an indispensable service when dealing with international customers.
Industries Served by Sunshine Communication Services, Inc. in Cincinnati, Ohio
Our around the clock answering services cater for all types of business needs such as:
- Attorney Answering Service
- Funeral Director Answering service
- Home Health Care Answering Service
- Hospice Answering Service
- HVAC Answering Service
- Medical Answering Services
- Plumber Answering Service
- Realtor Answering Service
- Doctor Answering Service
- Dentist Answering Service
Why you should choose Sunshine Communication Services, Inc. in Cincinnati Ohio
From single operators to large businesses, short term or long term, the outsourced telephone answering services offered by Sunshine Communication Services, Inc., can be of use to you and your business.
Our value proposition to you include the following:
- Our services are available 24hours a day / 7 days a week and 365 days a year.
- Our services include emergency dispatch if required.
- Our call center agents are highly trained and HIPAA accredited.
- Our processes are HIPAA Compliant
- We provide our agents with additional industry related training based on your answering service needs.
- Our call operators have an excellent telephone manner and are professional, friendly and understanding.
- We understand the necessity for business confidentiality when dealing with your clients
- You receive your own dedicated phone line; calls are filtered with urgent situations being prioritized.
- All messages and correspondence will be delivered to you via your choice of email, telephone, text or fax.
- We will provide you with a customized answering service solution based on your business requirements and budget.
Contact us for more information on how we can tailor the right answering service in Cincinnati for you.