As a doctor, you are expected to be all things to all people – confidant, priest, advisor, parent. The last thing you want to add to your list of duties is answering a never-ending stream of incoming telephone calls. In today’s economic climate, however, the cost of hiring full-time employees quickly adds up – especially when you take into consideration that you need to budget for leave and medical care. Thankfully, answering services for doctors and home health care practitioners were devised for just that reason.
Many doctors rely on virtual answering services to make sure that their medical practices operate effortlessly. Phone calls must be correctly screened and answered in a professional, yet pleasant manner. Confidential details shared by your patients is protected by our HIPAA (Health Insurance Portability and Accountability Act) certified team and processes.
As part of your goal to provide a compassionate experience for your patients, it may be necessary for you to consider using a bilingual answering service for a stress-free way to communicate with your Spanish patients.
For doctors and other health professionals where 24/7 availability is part of the package, signing up for an after-hours answering service will ensure that those on call can get as much rest as possible while an agent answers after-hour incoming calls, screens, and redirects or notifies of genuine emergencies.
If you need assistance with more than just answering the telephone, but also managing your calendar – scheduling and confirming appointments, follow up calls and so on, then a virtual telephone receptionist is an ideal solution for you.
Sunshine Communication Services, Inc. has been answering incoming telephone calls for Las Vegas, Nevada doctors since 1974.
Our answering service value proposition: