Answering Service Montpelier, Vermont

Lovingly referred to as “America’s Small Town Capital”, Montpelier has a population of less than 8,000 people, making it the smallest state capital in the United States. Despite our small size, we enjoy big city amenities and a thriving business hub.

About Our Answering Services

In the current economic climate, it is a sin to lose out on a business opportunity because you could not answer the telephone. You also cannot afford to be frazzled or distracted when you do answer a call: first impressions are lasting after all. Every single interaction from the moment a potential customer phones your company must be courteous and professional. A telephone answering service provider will be there for your clients when you can’t be.After Hours Answering ServiceAt the end of a long day, there is nothing better than getting home. Some industries –doctors, attorneys, plumbers, property management companies – need call support for emergencies after business hours.Virtual Answering ServiceHaving a team of well-informed agents ready to answer your incoming calls in a friendly manner provides a seamless customer experience which gives you a professional image. Your clients and prospects will feel valued with the personalized attention they receive. Once a call is answered, the information is passed on to you via text, email or fax so that you can remain at the wheel instead of on the phone! An added benefit is that you also have a digital recording of all calls for future reference.Bilingual Answering ServiceCustomer care is everything to your clients. We are therefore proud to be able to provide all the above services in both English and Spanish. This leads to improved customer relations, more effective communication, and fewer misunderstandings which could cut into your bottom line.

Industries We Serve

Not only can we answer your calls and take messages, but we also schedule appointments and make reminder calls:

  • Medical offices find the scheduling and follow up call particularly useful.
  • HVAC companies rely on telephone answering services to allow them to get the manual job completed.
  • Real estate agents can always be contactable and manage their viewing calendars with us.
  • Funeral homes can guarantee the respectful silence needed in their field without missing any important calls.

Why Choose Sunshine Communication Services, Inc.?

Since 1974, Sunshine Communication Services, Inc., has been offering services tailored to meet the requirements of your industry and your company. We regard your Montpelier business as our own.

Our value proposition to you include:

Our value proposition to you include:

  • After hours service – 24 hours a day, 7 days a week and 365 days a year
  • Bilingual service – English and Spanish Agents
  • Medical HIPAA Certified Agents
  • Local number dedicated to your business
  • Free message delivery – email, text, fax – your choice
  • Customized solution designed for your business and based on your budget
  • Monitoring on calls for quality and training requirements
  • Personalized IVR Voice mail service
  • Reports on telephone traffic and call information
  • and more….

Contact us today for more information.

Get a Quote

Get Pricing

Fill out our short contact form to get plans and pricing.

We’ll send you our plans and pricing information and then work with you to figure out which plan makes the most sense for your business needs. All of our plans are all-inclusive with no surprise fees or add-ons.

Get Pricing

Fill out our short contact form to start your free trial.

We’ll send you our plans and pricing information and then set you up with a free trial so you can see how our services work for your business. All of our plans are all-inclusive with no surprise fees or add-ons.

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