As the area is popular for visitors to travel to, you will find that there are many service oriented businesses that operate in Michigan. If you’re one of these businesses, you probably need to work long hours and pay extra attention to your customers. After all, that’s what good customer service is all about. English and Spanish are the dominant languages in the state and so presents another challenge for service providers: to provide communication and access to information in these two languages at least. Do you find your business in this very position? If it is, then there’s no need to worry as there are services offering professional business telephone answering in both English and Spanish in the Michigan area. You can acquire them right here at Sunshine Communication Services, Inc.
Ensuring that your customer service is top of the line is essential to its success – it requires more than just being able to answer your incoming calls, take orders, and provide information in English and Spanish. That’s why our business answering service is so exceptional: we have so much more than just a bilingual answering service to offer. Find out how we can boost your productivity and bottom line by exploring our services below:
At Sunshine Communication Services, Inc. we understand that different sectors of industry have different customer requirements in terms of understanding the industry, its products or services, and specific language that is used. Our telephone answering agents in Michigan are extremely knowledgeable and are trained to meet the unique needs of various prominent industries in the state. In addition, our answering services can be tailored to meet your industry requirements.
We have experience in providing answering services for many specific industries and professionals, including attorneys, heating and cooling (HVAC), funeral services, home health care, hospice, hospitals, property management, plumbers, medical offices, real estate and doctors.
At Sunshine Communication Services, Inc. we don’t just answer calls and take messages. We do so much more! We understand that an important aspect of customer service is making customers feel valued and you can do this by providing them with prompt, efficient service at times that are convenient to them. For this reason, all our agents receive ongoing training in customer service, ensuring that they have a friendly yet professional telephone manner and can handle any situation that may arise over the phone.
Our value proposition to you includes the following:
For more information on answering services in Michigan, contact Sunshine Communication Services, Inc. today.