Professional Telephone Answering Services in Illinois

state-maps-illinois

Illinois is a US state with a lot of history behind it: it was granted statehood in 1818 and since then has done nothing but grow, expand and prosper in terms of infrastructure, economics and more.

The area of Illinois seems to be a great success – it’s no wonder as it’s rich in natural resources including the likes of petroleum, timber, and coal. It’s a major transport hub with agriculture and manufacturing being the top earners in the state. Businesses operating in the state of Illinois have access to a wealth of services that spur them on to greater success. At Sunshine Communication Services, Inc., we want to do our bit to help your business flourish and grow in Illinois. We offer a telephone answering service that’s designed to free your time so that you can focus on better establishing yourself and getting your name out there in the state of Illinois.

How can our telephone answering services help you? In addition to freeing up your valuable time, we can ensure that your calls are answered 24/7 and that customers are assisted properly. It’s not good enough to simply answer the phone – our agents are trained to take the communication with your clients to the next level. The result is detailed messages, leads generation and/or the provision of further product information.

When we provide you with a telephone answering service, here’s what to expect:

  • Our agents will learn as much as they can about your business and its products
  • You will be provided with a telephone number to use
  • Your customers will be delighted by being helped in their own language – we offer English and Spanish options
  • You will make more sales because you will be missing fewer calls
  • Agents are all skilled, qualified and good at what they do. We insist on our employees having a HIPAA qualification

Services Offered by Sunshine Communication Services, Inc., in Illinois:

  • Telephone Answering Services – want to benefit from being constantly available to your clients? Now you can with our 24-hour answering service which includes peak time answering, voicemail assisted answering, appointment setting, emergency dispatch and lead generation for your Illinois business;
  • Virtual Telephone Receptionist – small business or new start-up business? Can’t afford to hire a full-time receptionist, but desperately need one to handle your incoming calls? Our virtual telephone receptionist service is just what you need. You can look like a pro and benefit from the efficiency provided, without having to commit yourself to the monthly expense of hiring staff. Our virtual receptionists will do everything an in-house receptionist would do and that includes answering telephone calls, taking orders, providing product and business information, and so on;
  • Virtual Answering Services – some days just don’t have enough hours and when they strike, it can seem impossible to handle telephone calls as well as the multitude of other business tasks that seem to find their way onto your to-do list. We understand your frustration and have created a virtual answering service that handles all your calls. Whether you need our services for a few hours a day or 24/7 so that you can focus on other tasks, we will custom create a telephone answering service for you;
  • Outsourced Answering Servicesa large influx of telephone calls can seem like a mammoth task for a small staff complement. If you have key staff members being distracted from their core functions to answer calls, chances are that things aren’t getting done. Of course, you need to keep answering your phone so you can secure new business. Now, with outsourced answering services, you can eliminate the stress and hassle of a phone that constantly rings. By opting for our outsourced answering service, we can answer all your calls and deal with a variety of business matters, while you and your team focus on more important things;
  • Small Business Phone Services – don’t let the growth of your small business turn into a situation that you cannot handle. Being prepared for business growth is essential and what better way to ensure that you can focus on important business tasks than to opt for our small businesses phone services.  You can choose the hours that we work – we will handle each incoming call whether it’s a client looking for product info, new orders or similar – we will have it covered;
  • Bilingual Answering Services – if you are operating a business in the United States, it’s important that you cater to clients in their own language. English and Spanish are the most widely used languages in the US and as such, we offer our professional telephone answering services in these languages. Our bilingual agents will ensure that all calls are handled professionally in either English or Spanish;
  • After hours answering services – no one likes to be kept waiting, least of all clients. If a customer must wait a few hours to get a response or feedback, or if they call your number and receive a recorded message, they will probably take their business elsewhere. Avoid losing business by being unavailable outside of office hours. Register for our after-hours answering service in Illinois and benefit from your business being open 24/7.

Industries Served by Sunshine Communication Services, Inc., in Idaho

At Sunshine Communication Services, Inc., we provide professional business telephone answering services to many businesses operating in a variety of industries in Idaho. We currently provide our services to various
attorneysemergency restorationfuneral serviceshome health carehospice, hospitals, property managementplumbersmedical offices, real estate and doctors.

Choose Sunshine Communication Services, Inc. for Your Business Answering Services in Illinois

At Sunshine Communication Services, Inc., we are dedicated to ensuring that clients are provided with an answering service that boosts their customer service levels and cannot be identified as a third party by customers.

Our value proposition to you includes the following:

  • 24 x 7 x 365 service
  • English and Spanish Agents
  • HIPAA Certified agents
  • 800# and local numbers in all areas
  • Free email, text and fax message delivery
  • Personalized solutions with a custom account designed based on your needs and budget
  • Quality control monitoring
  • Personalized IVR voice mail service
  • Monthly Reports including all call detail


Need more information and advice on our telephone answering services in Illinois, don’t hesitate to ask! Contact us at Sunshine Communication Services, Inc. today.

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We’ll send you our plans and pricing information and then set you up with a free trial so you can see how our services work for your business. All of our plans are all-inclusive with no surprise fees or add-ons.

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