When it comes to the economy and business market, Site Selection magazine ranked Ohio as having the second-best business climate in the country. Entrepreneurship is encouraged and you will find many self-starters residing and working here. There is no denying the fact that the Ohio economy is diverse and growing!
With such a diverse and expanding economy, it is no wonder that many businesses in Ohio are experiencing growth and that new businesses are considered the norm. Existing businesses experience an influx of new business as the economy grows and strengthens and this can first present itself in an increase in incoming call volumes. However, the downside of economic growth – especially small businesses or companies in the service industry – is that it can be difficult to keep customers happy, especially when there is so much to do and the phone seems to be keeping you busy. To solve this concern, Sunshine Communication Services, Inc. provides call answering services in Ohio. These services ensure that calls to your business are handled professionally and effectively when you’re otherwise occupied.
Sunshine Communication Services, Inc. offers Ohio and the rest of the US market a range of answering services to choose from. These include bilingual answering services (English and Spanish) and 24-hour services. First impressions certainly do last and many customers will judge your business by the type of telephone communications and assistance they receive. Our telephone answering services will ensure phone calls are answered promptly and professionally, and that customers receive the treatment they expect; enabling you to focus on running your business.
Hiring additional staff members is not always financially feasible. If this is the case, you can truly benefit from our virtual call answering service which is far more cost-effective. Our answering services can even include a virtual telephone receptionist as a ‘front-house’ assistant who can help to manage the switchboard, organize your calendar, book appointments and send reminders in addition to answering the phone.
Small business telephone services provided by Sunshine Communication Services, Inc. in Ohio are an excellent, cost saving option for small businesses and startup businesses. We ensure that all our service plans are tailor-made so that you only pay for the services you need. When we answer your telephone calls, you can expect us to create a professional image for your company – one that will be respected in your industry.
We also offer an efficient after-hours answering service. This is aimed at ensuring that you never miss an important business call again. Now your customers can reach you and place their orders at times that are convenient to them. Often this isn’t during regular office hours.
All our bilingual telephone answering agents undergo training to ensure that they can cater to a variety of industries and markets. The industries and businesses that we service in Ohio include attorneys, heating and cooling (HVAC), funeral services, home health care, hospice, hospitals, property management, plumbers, medical offices, real estate and doctors.
At Sunshine Communication Services, Inc. we pride ourselves on being the best telephone answering service in the industry. We will ensure that your calls are properly manned and that any messages and orders are sent through to you daily. This is typically done via email, fax, telephone or text. If you’re worried about how your call will be handled, don’t stress. We will provide you with your own dedicated business telephone number which won’t be shared with any other business. Your answering service solution will be personalized to your business needs and budget. If you want to boost your customer service image, ensure your customers are satisfied and benefit from cost savings, our telephone answering service is just what you need.
For more information on answering services in Ohio, contact Sunshine Communication Services, Inc. today.