Professional Business Telephone Answering Services in Minnesota

Minnesota is a state found in the Mid-West area of the US. The state boasts many lakes and thus earned itself the slogan “the land of 10 000 lakes”: The Minnesota economy once heavily relied on the production of raw materials but has since changed to focus more on services and finished products. The economy is clearly diverse and ensures that the unemployment rate is at a low level of just 3.7%.

Minnesota is known for its arts and culture. In fact, many great bands originated from the state including the likes of Soul Asylum, The Castaways, Bob Dylan, and Eddie Cochran. The lifestyle in the state is fairly laid back and offers an active nightlife.

As a business owner in Minnesota, there are many opportunities to be realized. Small, medium and start-up businesses are in abundance and this contributes to a competitive market – it also does well to keep unemployment rates down. At Sunshine Communication Services, Inc. we have helped many businesses in various industries to provide a better customer service experience and to cut back on costs while improving productivity and efficiency.  We have gained experience in serving the following types of businesses in Minnesota: attorneys, heating and ventilation, plumbers, medical (including doctors and hospitals) real estate, emergency restoration and funeral homes.

Some of the services that we present to the market in Minnesota

• Telephone answering services – have all your incoming queries answered for you, 24-hours a day. Now you can take care of pressing business matters without stressing about missing important phone calls. Our bilingual agents will be able to answer calls, provide advice and information, help with order placing, assist with booking confirmations, and a great deal more.

• Virtual answering services – need assistance with switchboard tasks, calendar management and booking appointments, order placing, and more, but don’t want to fork out cash for monthly salaries? This is exactly what our virtual answering service is designed for.

• Small business phone services – looking for an affordable solution to help your company stay on top of customer questions and orders without hiring full-time staff? We will handle everything with our small business phone services.  We’ll answer your calls, take messages, advise clients, provide product and service information, and help customers book appointments.

• After hours answering services – with our after-hours answering services you don’t have to stick to regular business hours. You can provide your customers with the bonus of being able to reach you at times that are convenient to them. Improve sales, earn customer loyalty and develop a truly admirable corporate image with an after-hours service from Sunshine Communication Services, Inc.

• Bilingual answering services – want to ensure that you offer your customers the best possible service? Attend to their queries in their own language. Our bilingual telephone answering agents will help you to assist customers in both English and Spanish. Do more business and impress more customers!

Industries served by Sunshine Communication Services, Inc.

In Minnesota, Sunshine Communication Inc. offers answering services to the following industries and more:

• Attorneys
• Emergency restoration
• Funeral services
• HVAC
• Home health care
• Hospice
• Hospitals
• Property management
• Plumbers
• Real estate
• Medical Offices
• Doctors

Why Choose Sunshine Communication Services, Inc. as Your Answering Service Provider

Sunshine Communication Services, Inc. will develop a telephone answering service based on your specific needs and requirements. Our aim is to ensure your time is freed up, but we also want to ensure that your customers are having the best possible experience with us. Here’s what we will give you:

• A dedicated business telephone number just for your business
• 24-hour telephone answering
• Access to bilingual services – English and Spanish
• Qualified and certified agents with HIPAA
• Cost effective telephone answering solutions

For more information on answering services in Minnesota, contact Sunshine Communication Services, Inc. today.