Even companies in wealthy New Albany experience natural economic peaks and dips. To maximize on the hectic periods the influx of incoming telephone calls must be answered; to ignore the ringing phone will result in lost leads or unhappy customers in need of service. Hiring a full-time employee to take care of the extra calls also means paying for leave and medical plans. The best way to manage these peak times is by using an outsourced answering service. You will be saving a fortune on a front office and the supplementary staff because you only pay for the hours you need. The service is personalized to suit your business which means that your customers will feel as though they are getting personal attention from you. This, in turn, enhances your professional and reputable business image.
Using a virtual answering service is an effective way make sure that your customers can always contact you. Property businesses in New Albany such as real estate agents and property management companies utilize answering services to skillfully assist their clients. Professional services such as attorneys plumbers, and HVAC specialists also enjoy the convenience of answering services to ensure their availability at all times. This, in turn, bolsters their reputation and increases their profitability.
Since 1974, Sunshine Communication Services, Inc. has been offering a sunny “hello” on behalf of American businesses. As a fully licensed and HIPAA compliant answering service, we provide customized solutions to suit your New Albany business.
Additional value for your business are:
For more information on how we can help you, please contact us today.