Find Business Telephone Answering Services in New Jersey Here
New Jersey spans the north-eastern and Mid-Atlantic areas of the US. While New Jersey is certainly not the largest state of America, it is the most populated. The state is considered an affluent area in the US and households have the third highest earnings in the state. It comes as no surprise that New Jersey has the second largest number of millionaire residents in the nation.
What boosts New Jersey’s economy are the tourism and gambling industries, but other industries also contribute largely to its success of the state including the likes of the financial industry, pharmaceutical industry, telecommunications, food processing, printing and publishing. It goes without saying that the state’s economy is multifaceted and sees many businesses of all kinds and sizes growing and expanding on a continuous basis.
One thing that boosts business in New Jersey is customer service. With such a large and growing population, the marketplace is somewhat competitive with all the businesses vying for the attention of the consumer. Without a great product / service, companies will fall by the wayside with relative ease. Being a step ahead of the competition in the business market means putting in the hours and effort to get there. As a small business owner, you will be tied to your desk trying to manage incoming calls, handle admin and carry out a multitude of other tasks. Running a small business can be tough, especially in the New Jersey area and that’s why we offer our professional telephone answering and call center services to the businesses operating in the state. With our assistance you will be able to get away from your desk and telephone to take care of pressing business tasks and functions while having complete peace of mind that all your calls are being answered and directed as needed or effectively managed. That’s the type of convenience we can offer you with our 24-hour answering service, and what’s more is that it won’t cost you as much as hiring an employee will, which means that your business will have the required cash flow available to keep it growing and expanding.
We offer the following services to businesses in New Jersey:
Telephone answering services
Your New Jersey business relies on you being available to answer questions, provide product information and arrange meetings with clients. If you slack in the customer service department, your profits are going to slack too. With our 24-hour telephone answering services, you can take care of business while we manage your incoming calls effectively. We will take care of the finer details so that you can fully benefit from having the services of a full-time employee without having to employ one.
Virtual telephone receptionist
Eliminate the risk of frustrating your customers by ensuring that there is always a receptionist available to take their calls and render assistance. Our virtual telephone receptionist service provides real, live agents to assist customers with gathering product information, placing orders and booking appointments. Customers don’t like to be kept waiting and a voice recorded message might send them to the competition. Our virtual receptionist will be able to answer your calls for you 24-hours a day. Now there’s no need for a customer to be frustrated! Boost your New Jersey business’ sales and image with a professional virtual call answering service from us.
Small business phone services
If limited resources are holding your business back, you need to start thinking creatively about how to get the help you need without paying too much for it. When your telephone is ringing off the hook and you have other things to attend to, you might think that the only solution is to hire someone, but this is not true. With a tailor-made small business phone service in place, you can rest assured that you will have the time to take care of business while qualified and experienced bilingual agents take care of your incoming calls. Our agents will provide your customers with prompt and efficient assistance, regardless of whether it’s placing orders, learning more about products or finding out where the business is located.
After hours answering services
If you want to truly be one step ahead of the competition, you must offer your customers a little extra. And we have just the service to make this a reality for you. Our after-hours telephone service is available 24-hours a day and means that your customers can contact you, place orders and learn more about your products and services at times that are most convenient to them. Don’t be shackled by regular office hours! Now you can run your business according to your own schedule.
We cater to all industries operating in New Jersey
At Sunshine Communication Services, Inc. we take the time to familiarize ourselves with a variety of industries currently operating in the state of New Jersey. We take the time to ensure that we know precisely how to handle your type of customer. Businesses that we currently provide our answering services to in New Jersey include attorneys, heating and cooling
companies, plumbers, doctors, hospitals, real estate, emergency restoration service, medical offices,and funeral homes.
Why choose Sunshine Communication Services, Inc.
At Sunshine Communication Services, Inc. we offer more than just a basic telephone answering services to New Jersey-based businesses. We will ensure that you are provided with your own telephone number and that you are kept up to date on messages and orders via email, telephone, fax or text. With our 24-hour service, HIPAA certified bilingual agents and professional approach, we will take your customer services to the next level.Our value proposition to you includes the following:
- 24 x 7 x 365 days a year service
- Bilingual – English and Spanish – Agents
- HIPAA Certified agents and compliant processes
- 800# and local numbers in all areas
- Free email, text and fax message delivery
- Custom design of your account based on your needs and budget
- Quality control monitoring
- Personalized IVR voice mail service
- Monthly Reports including all call deta
For more information on answering services in New Jersey, contact Sunshine Communication Services, Inc. today.