The often frantic, fast-paced lifestyle of New York is exactly what makes many New Yorkers love the city so much… However, it also means that it can be difficult for businesses – especially those in the healthcare industry – to keep up with phone calls and maintain good communication with customers. If the pace of your medical practice makes you feel that each day is passing in a New York Minute with no time to devote to patients who phone to make inquiries, professional medical answering services in New York may be just what you need.
Being too busy to answer the phone leaves a bad impression with your patients, and they may feel especially disgruntled if they are concerned about their health. At Sunshine Communication Services, Inc., we provide medical answering services that give you a dedicated phone line where your patients can always reach a helpful and knowledgeable call center operator to assist with their inquiries. Our services are professional and can be customized to suit your unique needs.
Ideal for busy healthcare businesses, our answering services provide medical practices with a dedicated phone line and operators trained specifically to handle calls to your businesses. Your patients benefit from one-on-one attention, while you are freed to focus on treatment and consultation.
Often in the medical industry, nurses and other health care staff end up taking on administrative duties, detracting from their primary responsibilities. Imagine if you could have a receptionist – without having to hire admin staff – to handle all patient inquiries? With Sunshine Communication Services, Inc., you can.
From appointment and billing inquiries through to emergency dispatch, our medical phone answering services help you organize and manage calls to your business. All communication is directed back to you through your choice of email, telephone, fax or text.
In any health care business, emergencies are a fact of life. Our answering service in New York will filter urgent calls and direct them immediately so that correct action can be taken promptly.
Smaller medical practices often struggle with call volume, when it is not feasible to hire additional staff. Our medical call answering service allows small businesses to reap all the benefits of professional and discreet admin staff while keeping operating costs to a minimum.
At Sunshine Communication Services, Inc. language is not a problem. We offer a bilingual service to ensure that patients can communicate with our friendly call center agents in their choice of either English or Spanish.
In the medical industry, there’s always a high chance that your patients will need to make contact after hours. Our services are available 24-hours a day, 365 days a year. Emergency calls are directed promptly, to ensure that you can give your patients the best care any time of the day or night.
At Sunshine Communication Services, Inc. we pride ourselves in delivering exceptional medical answering services. We tailor-make call answering plans that uniquely fit the needs of our clients, providing a dedicated phone line as well as dedicated HIPAA certified operators who are trained in the specifics of your business. We understand the necessity for discretion when it comes to medical records as well as patient confidentiality. Best of all, our services free your time so that you can focus on the important responsibility of treating and consulting while maintaining customer relationships and helping to lower your operating costs.
If you want to find out more about medical answering services in New York, Contact us at Sunshine Communication Services, Inc. today.