Home of the country’s oldest major league baseball team (the Cincinnati Reds) and some wonderfully extravagant 19th-century architecture, Cincinnati has been surpassed in size and influence by other Midwest and western USA cities such as Chicago and Los Angeles. It still, however, boasts a rich cultural heritage strongly influenced by a history of German and Irish immigrants and has a diverse corporate economy.
If you are involved in the healthcare industry in Cincinnati, you’re aware of how important it is to balance your daily influx of phone calls with taking care of your patients. In fact, maintaining great communication is a part of looking after your patients, however, it’s not that simple to keep up with phone calls when you’re busy. Fortunately, Sunshine Communication Services, Inc. offer excellent medical answering services in Cincinnati to help you manage phone calls to your medical practice… and ensure that you can provide your patients with superior customer service.
As a medical professional, your reputation is based partly on your healthcare skills, and partly on your ‘bedside manner’. Patients like to feel that you care for their wellbeing. Unfortunately, missing calls or not being available sends a negative message. Our professional telephone answering services ensure that you never miss another call.
This great service gives you all the benefits of an in-house receptionist – a friendly voice at the end of the line, basic admin tasks such as appointment making and managing calendars, and switchboard management – without the expense of hiring additional staff.
Say goodbye to recorded messages forever. Your patients will feel better-taken care of through one-on-one conversations with our call operators who are available 24/7 to answer calls to your practice. Equipped with HIPAA certified training, our agents are knowledgeable, discreet and helpful.
Outsource your medical call answering needs to a reputable company that trains its staff to precisely meet the needs of your industry. Our call answering plans are far more cost-effective than hiring in-house staff and can be completely customized.
A medical answering service from Sunshine Communication Services, Inc. is especially ideal for small medical practices, where the added expense of extra staff is too high. It’s a great way to take care of your patients’ needs and presenting a professional image while lowering your operating costs.
Both English and Spanish are spoken across the USA. For this reason, we provide bilingual answering services, ensuring that your patients never feel confused or uncomfortable trying to communicate in a language that is not their mother tongue.
As a healthcare professional, there’s always a good chance that you will receive calls from patients after hours. From basic inquiries through to emergency dispatch, our call-center operators can handle it all with finesse, filtering urgent and non-urgent calls through the correct channels.
There are many reasons to choose Sunshine Communication Services, Inc. for your medical call answering requirements:
If you want to find out more about our telephone answering services in Cincinnati, Contact us at Sunshine Communication Services, Inc. today.