In the medical industry, you must balance consistent availability with a professional and caring telephone manner. Patients don’t like to be kept waiting. They also don’t like rushed phone calls that make their needs seem unimportant. This is why, in a busy healthcare practice or organization, professional answering services are a must. Medical answering services in Orange County offered by Sunshine Communication Services, Inc. provide the perfect solution for doctors’ offices, hospitals and other healthcare businesses that are struggling with high call volumes.
Neglected patient phone calls are a thing of the past, with all your calls handled by our friendly and professional call center staff.
Our virtual receptionist can perform all telephone receptionist duties such as appointments, calendars, and switchboard at a cost-effective rate.
Recorded messages may leave your patients feeling frustrated. A friendly voice at the other end of the phone will make your patients feel at ease.
HIPAA accredited agents are at your disposal to provide your patients with excellent customer service: professionally and confidentially.
In small practices, where nursing staff often double as admin and reception, you can free up your staff to focus on more important duties with our affordable phone services.
Whether your patients are English or Spanish speaking, you can rest assured that they will feel comfortable speaking the language of their choice.
Emergencies can and do occur at any time of the day or night. Our 24/7 answering service includes emergency dispatch and ensures that your patients can reach you when they need to.
As a healthcare practitioner, you need the peace of mind that your patients will receive the personal attention that they deserve when they call your office. Our HIPAA accredited agents can provide just that, along with a friendly and caring attitude. When you choose medical answering services from Sunshine Communication Services, Inc. you receive your own personal phone number. We filter and direct calls back to you via your choice of email, fax, phone or text. Urgent calls are prioritized, and we also offer emergency dispatch and 24-hour call answering services.
If you want to find out more about our medical answering services in Orange County, California, Contact us at Sunshine Communication Services, Inc. today.