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  • Business telephone answering companies have a big responsibility to provide efficient service to customers of their clients. Here are 5 ethics that need to be followed by telephone answering companies. 1. Answer Calls As Quickly As Possible A large number of customers will hang up......

  • Medical practitioners tend to receive a high volume of calls throughout each day hence, need to resort to a specialized service provider to handle their incoming calls. A reliable physician answering service will strictly follow escalation procedures, screen incoming calls, identify emergency calls, convey messages,......

  • Even a small business aims at eventually expanding its client base and improving its scope of generating more revenue. As you go all out to make these aspirations a reality, there will be a substantial increase in your daily workload. If you resort to a......

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