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  • The communication industry is continuously advancing as new platforms such as social media and smartphone apps emerge on a daily basis. But still, call centers hold their own significance for customer communication. When customers communicate directly with your representatives, your brand’s reputation is in their......

  • There is no doubt that service-based businesses are challenging and costly to start. If you are skilled in the service you wish to provide and also have the required equipment, you are definitely in a good position to start. However, when your company starts to......

  • Title companies play an important role in the real estate community. Finalizing real estate transactions and title work may not be very glamorous, but, it’s indeed challenging. While the company grows, the call volume can become overwhelming and difficult to handle. As such, you may......

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