Medical Answering Service, Fort Lauderdale
Sunny Fort Lauderdale is located 28 miles north of Miami in Florida. It has been well known for many decades as one of the most popular holiday destinations in the USA. Fun fact: the city receives an average of 3,000 hours of sunshine every year!
Until the 1980’s, the city was best known as a Spring Break destination that students flocked to in droves. However, recent years have seen a development towards the more high-end, exclusive tourism, residency and a growth of related service industries.
Maintaining great relationships with patients is a vital aspect of running a successful medical practice or healthcare business. Unfortunately, an unanswered phone means that patients can easily begin to feel neglected. Sunshine Communication Services, Inc. offers medical answering services in Fort Lauderdale to ensure that missed calls do not lead to angry and disappointed patients.
At Sunshine Communication Services, Inc. We Offer the Following Medical Answering Service in Fort Lauderdale:
1. Telephone Answering Services
No more missed calls and delayed messages. Our call center agents are friendly and professional. They will handle your patient’s basic telephone questions with ease.
2. Virtual Telephone Receptionist
A professional telephone presence projects a superb image to your patients. Plus, our virtual receptionist will handle duties such as switchboard, appointments, and calendars.
3. Virtual Answering Services
Impersonal recorded messages are replaced by knowledgeable, approachable HIPAA accredited call center agents.
4. Outsourced Answering Services
Our call center agents are trained to handle the specifics of your industry. They have information regarding the protocols of your unique business.
5. Small Business Phone Services
Small practices can project the same professional image as larger practices, with exceptional telephone services at a fraction of the cost of hiring in-house staff.
6. Bilingual Answering Services
With both English and Spanish speaking call center operators available, you can rest assured that your patients will appreciate communicating in their own language.
7. After hours answering services
Emergencies happen when you least expect it. Give your patients the peace of mind that they can always get hold of your offices any time of the day or night.
Industries Served by Sunshine Communication Services, Inc. in Fort Lauderdale:
Choose Sunshine Communication Services, Inc. for Your Medical Answering Service in Fort Lauderdale
- HIPAA accredited call center agents: trained to handle customer questions with the utmost professionalism and discretion.
- Customized and persolized solutions, tailored to the medical industry and following your practice protocols.
- 24-hour medical answering services, including emergency dispatch.
- You receive your own number, with both 800# and local numbers available
- Free messaging via email, text, fax or phone, as well as personalized IVR voice mail service.
- Regular Quality Control of our agents and processes to ensure a professional and effective service is provided
If you want to find out more about our medical answering services in Fort Lauderdale, Contact us at Sunshine Communication Services, Inc. today.