Services

Services offered by
Sunshine Communication Services, Inc.

Customers make a business;
Satisfied customers make a successful business.

Our one-on-one answering services give your customers the utmost satisfaction, which in turn means your business can only go onwards and upwards. Over the years, Sunshine Communication Services, Inc. has fine-tuned its protocols to ensure that the services it provides are the best there is to offer.

  • Telephone Answering Services

  • Our live answering services are in operation 24 hours a day. We manage call overflows, after-hours and holiday calls, the list goes on.  We develop custom programs to suit each client.

  • CALL CENTER
    SERVICES

  • Call center agents at our centralized offices are the best in the business and are trained to receive and transmit calls on our clients’ behalf professionally and courteously.

  • VIRTUAL TELEPHONE RECEPTIONIST

  • Our virtual telephone receptionists give clients the advantage of having a 24-hour receptionist without the cost and commitment associated with hiring full-time, in-office staff.

  • VIRTUAL ANSWERING SERVICES

  • Our virtual answering services ensure clients always feel supported and acknowledged even if you don’t have the in-house resources. It gives them a platform to communicate “directly” with you.

  • OUTSOURCED ANSWERING SERVICES

  • Our outsourced answering services are the solution for companies with large call volumes, or those with minimal staff. This service gives you time to focus on your core business, while we answer your calls.

  • CUSTOMER SERVICES OUTSOURCING

  • We believe that the customer is always king and therefore give companies the opportunity to offer superior customer service, every single day with 24 hour live answering services.

  • DATA ENTRY
    Services

  • For companies that have information they require to be digitized, we offer our data entry services. Contact Sunshine Communication Services, Inc. today to find out more about our services.

  • SMALL BUSINESS PHONE SERVICES

  • Small business clients benefit greatly from our phone services; we step in when you are out at meetings, on site, in court, or on vacation. Our services ensure you never miss a potential client.

  • BILINGUAL ANSWERING SERVICE

  • If you’re operating a business in the United States, it’s important to ensure that you are able to offer your clients the convenience of being able to deal with you in their own language.

  • AFTER HOURS ANSWERING SERVICES

  • Our call center agents are well trained and can assist you and your business with all your business call needs. Need assistance in Spanish?

Call us for a customized Answering Service Solution, designed based on your requirements.

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