Sunshine Communication Services, Inc. has been in the business of providing a 24-hour live telephone answering service since 1974. We offer both companies and individuals top-class bilingual answering services at competitive rates. Our live answering service takes care of your calls when you don’t have the resources to do it yourself.
Our call center solutions are for those clients who require a little more than a simple answering service. Call center agents are trained to handle more in-depth scripting and sales, over and above simply fielding calls. Whether it’s managing call overflow, standing in during vacations, or 24-hour support, we fill the call gap with a professional phone
The investment of time and money hiring staff then adequately training them can be avoided by simply outsourcing your receptionist duties to our live answering service. We have packages ranging from the standard to premium with features including office space, visual presentation tools for conferences and prestigious mailing addresses available located in the heart of the CBD of your capital city. For your convenience a 7 day trial is offered. By simply calling our friendly receptionists we can assist you immediately.
7 days a week, 365 days a year service
English and Spanish Agents
HIPPA Certified agents
800# and local numbers in all areas
Email, Text, Fax
Custom Account Design and QC Monitoring
Personalized IVR voice mail service
Scheduled telephone traffic reports including all call detail
We began using Sunshine Communications Services in June 2002 after unsatisfactory service from three other answering service companies. Sunshine Communications Services employees are professional, friendly and always have a terrific attitude. Their customer service is fantastic. We are extremely satisfied with the quality of service provided by Sunshine Communications Services and highly recommend them!
Sunshine Communications Services' dedication to us has made them an indispensable part of our business. Over the years, we've grown to consider them far more than a vendor, they're a trusted extension of our company.
Thanks for everything. It is the general consensus that Sunshine Communications Services is light years ahead of the competition. Every time I call, the service is great.
We work closely with you to understand your call center or answering service requirements and design a customized solution for you.