It is safe to say that the USA is a country thriving on communication. Which is why being able to stay in contact with your clients is non-negotiable. From attorneys on the West Coast to funeral homes on the East Coast, having a telephone answering service is an essential part of your business.
Coast to coast, the USA is spread over 3,200 miles and 6 time zones. A virtual telephone receptionist is a cost-effective way to extend business hours. If your business only operates within one time zone, you may very well need to extend your availability with an after-hours answering service. This enables your business to be on call 24-hours a day, 7 days a week. Not only do you want to increase the hours your business can be contacted, but you also want to widen the reach. As a business owner in the United States, it is important that your customers experience the convenience of being able to deal with you in either English or Spanish. For that, bilingual answering services are the solution.
When it comes to the wellbeing of your patients, a recorded voice message just doesn’t cut it. Our medical call answering services ensure that your patients received customized, one-on-one attention every time they call.
In a medical practice, nursing staff often find their time taken up by administrative responsibilities such as answering the phone. A virtual telephone receptionist frees you and your staff to spend more time devoted to patients.
Whether your patients are calling to inquire about appointments, medical records, accounts or even in an emergency… our knowledgeable and friendly call center agents can filter and direct inquiries as necessary.
When you choose medical answering services through Sunshine Communications Services, Inc. you receive your own phone line and call center agents trained specifically to handle calls to your business. You’ll ensure that your patients are well looked after, and give yourself more time to dedicate to patients.
Telephone answering services in Harrisburg, PA are the perfect solution for small practices. You’ll save on costs of hiring administrative staff while ensuring that your patients’ questions are handled promptly with discretion.
In the medical industry, it is especially important to make sure patients feel at ease. With call center operators, available to speak in both English and Spanish, you don’t have to worry about patients feeling uncomfortable because of language barriers.
Our tailor-made call answering solutions ensure that all inquiries and communication are directed through the right channels, and are available 24-hours a day. Urgent calls are directed as such, and we even offer an emergency dispatch service.
Sunshine Communication Services, Inc. is proud to have provided answering services in the USA since 1974. Our cheerful and well-trained team is waiting to help keep you in touch with your valuable clients.
For information on a customized Answering Service Solution, designed for your requirements, please contact us today.