If your business is thriving and you are experiencing high call volumes, you may need Montgomery, Alabama Answering Services from Sunshine Communication Services, Inc. Many businesses struggle to manage incoming calls, especially when things get busy. Missing calls and forgetting to return messages can be bad for your reputation… However, our answering services ensure that not only do you never miss another call but also that your customers will be treated with friendliness and professionalism.
Managing your phone calls is essential to ensure great customer communication. Our answering services guarantee that your clients’ calls are never neglected.
Our virtual receptionist service includes a call center agent dedicated to your needs: all normal receptionist duties such as switchboard, messages, calendars and appointments will be managed.
When you choose to hire our services, you receive your own phone line ensuring absolute professionalism. All communication is directed back to you in an organized fashion.
Our call center agents receive industry-specific training and are HIPAA accredited – they are well equipped to handle customer inquiries with expertise, friendliness, and a professional attitude.
Small businesses especially struggle with high call volumes where there simply are not enough staff to deal with calls. Our solution for small businesses is cost effective yet professional.
Both English and Spanish speaking customers will feel at ease communicating in the language of their choice with our bilingual call operators.
Whenever your customers call there will be someone to answer the phone, even after hours. Our services are available 24 hours a day, 365 days a year.
The industries we have served vary from professionals:
to medical services:
When you hire Sunshine Communication Services, Inc. to handle your call answering needs, you receive much more than mere answering services: you ensure superior customer service for your clients thanks to HIPAA accredited agents and a 24-hour x 365-days service. You also receive your own dedicated phone line and industry trained agents with knowledge of your business to give you peace of mind that your customers will be efficiently taken care of. All communication is directed back to you via your choice of email, telephone, text or fax, and urgent messages or questions are given priority. Our answering service solution is designed and personalized to your business needs and budget.
If you want to find out more about our telephone answering services in Montgomery, Alabama contact us at Sunshine Communication Inc. today.