Founded in 1867 in an area that had been occupied but then abandoned by the Hohokam people (who incidentally were the first to create a canal system to irrigate the desert landscape) and later intermittently by groups of the Akimel O’odham, Tohono O’odham and Maricopa tribes; Phoenix derived its name from the mythological bird that rises from the ashes. From an initial settlement of 250 people, Phoenix has grown exponentially over the past 2 centuries to become the 6th largest city in the USA. This boom was largely due to the area being used for military training during WW2 and an influx of settlement – and consequently economic growth – thereafter.
Phoenix boasts some of the best healthcare facilities in the country, including the Mayo Clinic, St. Joseph’s Hospital and Medical Center, Phoenix Children’s Hospital, the Arizona Heart Institute and the national headquarters for Banner Health. If you are a part of Phoenix’s thriving healthcare industry, you’re likely familiar with a fast-paced work environment that makes it hard to answer every phone call. While you may be tempted to use a recorded messaging service to manage calls to your practice, reputable medical answering services in Phoenix provided by Sunshine Communication Services, Inc. are a more effective way of ensuring effective communication with your patients.
Missed calls or not having sufficient time to deal with patients over the phone can be damaging to your reputation. Great customer service is assured with our telephone answering services – your patients will never have to listen to another recorded message, and our highly trained call center agents will be able to handle their questions with patience, knowledge, and understanding.
Why suffer the expense of hiring additional reception staff when you can have a virtual telephone receptionist? This service provides your patients with one-on-one communication when they call your office and can include all traditional receptionist responsibilities such as managing appointments, calendars, and account inquiries.HIPAA
Our HIPAA trained call center staff are available 24/7 to attend to your patients’ needs, providing excellent customer care over the phone without the need for in-house admin employees.
Whatever the size of your medical practice or healthcare business, outsourcing your medical answering services in Phoenix simply makes sense – ensuring you give your patients fantastic telephone service while lowering your operating costs.
Small medical practices will find our services especially beneficial, as businesses of this size (with fewer employees) often struggle the most with high call volumes. While hiring extra staff is not financially viable for a small business, our medical answering services are a cost-effective solution.
Being able to communicate with your patients in their home language is essential to put them at ease and make them feel that their needs are important. At Sunshine Communication Services, Inc. we offer bilingual answering services in both English and Spanish.
From emergencies to account inquiries, you never know when your patients are going to want to get in touch. Make sure that you’re available with after-hours answering services – 24/7/365.
As Sunshine Communication Services, Inc. we service the following industries in Phoenix:
Why choose Sunshine Communication Services for your medical call answering requirements?
HIPAA accredited call center agents with in-depth knowledge and expert training in the medical industry. Flexible and customizable phone answering service plans tailor-made to your needs. A dedicated phone line for your practice, giving you a professional and sincere image. A cost-effective solution, that increases the productivity of you and your staff while keeping your patients satisfied with great service.
If you want to find out more about our telephone answering services in Phoenix, Contact us at Sunshine Communication Services, Inc. today.