From the University of Colorado Hospital and the Porter Adventist Hospital to the Medical Center of the Rockies and Penrose-St. Francis Health Services, communication is a vital element of the modern medical practice. By using an outsourced answering service, you ensure that you keep the communication channels between your practice and your patients open. There are a couple of ways of doing this:
When it comes to the wellbeing of your patients, a recorded voice message just doesn’t cut it. Our medical call answering services ensure that your patients received customized, one-on-one attention every time they call.
In a medical practice, nursing staff often find their time taken up by administrative responsibilities such as answering the phone. A virtual telephone receptionist frees you and your staff to spend more time devoted to patients.
Whether your patients are calling to inquire about appointments, medical records, accounts or even in an emergency… our knowledgeable and friendly call center agents can filter and direct inquiries as necessary.
When you choose medical answering services through Sunshine Communications Services, Inc. you receive your own phone line and call center agents trained specifically to handle calls to your business. You’ll ensure that your patients are well looked after, and give yourself more time to dedicate to patients.
Telephone answering services in Harrisburg, PA are the perfect solution for small practices. You’ll save on costs of hiring administrative staff while ensuring that your patients’ questions are handled promptly with discretion.
In the medical industry, it is especially important to make sure patients feel at ease. With call center operators, available to speak in both English and Spanish, you don’t have to worry about patients feeling uncomfortable because of language barriers.
Our tailor-made call answering solutions ensure that all inquiries and communication are directed through the right channels, and are available 24-hours a day. Urgent calls are directed as such, and we even offer an emergency dispatch service.
Established in 1974, Sunshine Communication Services, Inc. is fully licensed and HIPAA compliant. Our sunny and well-trained staff is waiting to help you keep in touch with your Colorado patients.
For information on a customized medical answering service solution, designed and based on your requirements, please contact us today.