A busy doctor’s office often means that patient calls do not receive the priority that they should. Our medical answering service in Maryland is the perfect solution for medical practices who are struggling to keep on top of high call volumes, while still giving each patient the considerate and professional care and advice that they deserve. From handling basic questions, to account inquiries and appointments, medical answering services provided by Sunshine Communication Services, Inc., ensures that no patient is left feeling neglected.
Ensure that no calls go unanswered with your own dedicated phone line and professional call center agents trained to handle the requirements of the medical industry.
This service gives you all the benefits of an in-house telephone receptionist – a friendly voice, a professional image, switchboard, appointments, etc. – without incurring the associated cost.
Our call center agents are friendly and professional. They receive training to make sure that they can handle calls to your practice with confidentiality, compassion and knowledge.
A ringing phone that no one has time to answer is distracting. Free up your time to focus on your important day-to-day work and patient needs, without leaving your patients in the dark.
Small practices can give themselves the professional edge of a professional and personal answering service without the high cost of hiring admin staff.
Patients will greatly appreciate being able to communicate in their own language with our Spanish or English speaking call center operators.
Whether it is an emergency or simply an after-hours query, your patients will always be able to get hold of your practice. We also offer emergency dispatch.
If you want to find out more about our medical answering services in Maryland, Contact us at Sunshine Communication Services, Inc. today.