Medical Answering Service in Houston

Medical answering service in Houston

It’s no secret that doctors lead busy lives – consulting with patients, providing emergency care when necessary, and being on call after-hours – not to mention the day-to-day stresses of running a medical practice. This is where a medical answering service in Houston is especially useful.

Of course, the most important aspect of a medical professional’s job is providing excellent treatment and ensuring that patients are made to feel at ease. Doctors often rely on their staff to ensure that their patients remain informed and comfortable when they are busy with other work – but what if the phone won’t stop ringing?

Our superb services include:
1. No need to hire new staff

Using a medical answering service in Houston such as Sunshine Communication Services, Inc. is the ideal way to ensure that all calls to your practice are dealt with professionally and effectively, without the expense of having to hire additional staff to answer the phone. This is a cost effective solution that also has the added benefit of freeing up time for you and your employees, enabling you to focus on what is important.

2. All calls are handled with care

At Sunshine Communication Services, Inc. we employ only the best, most professional call center agents. We also provide regular training to give our consultants the necessary telephone skills to handle any situation that may arise with the utmost professionalism and discretion. This is especially important when working in the medical industry – our agents are trained to treat all patient communication with confidentiality.

3.Organized communication

Whether you are part of a large group of doctors, or in private practice, you can benefit from a professional medical answering service in Houston. All calls are screened by our agents, who will redirect non-urgent messages and inquiries (such as billing, appointments, and general inquiries) via email, text, fax or voicemail. Matters that require urgent attention, such as medical emergencies, are communicated directly to ensure that immediate action can be taken. Our agents can also dispatch emergency vehicles if required.

Industries Served by Sunshine Communication Services, Inc. in Houston:

Choose Sunshine Communication Services, Inc. for Health Care Answering Services in Houston

Sunshine Communication Services, Inc., is an answering services company which has been at the forefront of the industry for over 40 years.

Our value proposition to you includes the following:

  • 24x7x365 service
  • Bilingual Agents (English and Spanish)
  • HIPAA Certified agents and process compliance
  • 800# and local numbers in all areas
  • Free email, text and fax message delivery
  • Personalized solutions
  • Custom account design
  • Quality control monitoring
  • Personalized IVR voice mail service
  • Monthly Reports including all call detail

Need more information or keen to get signed up? Contact us at Sunshine Communication Inc. today.
For more information on arranging a professional medical answering service in Houston, contact Sunshine Communication Services, Inc. today.

Medical answering service in Houston

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