Medical services are an important aspect of any city’s economy. If you are running a healthcare business in Fort Collins, you understand that maintaining good relationships with your patients is just as important as the quality of service that you provide. However, how do you keep up with the call volumes and dedicate sufficient time to your patients in a fast-paced medical practice? The solution is medical answering services provided by Sunshine Communication Services, Inc.
Missed calls make patients feel neglected. Give your patients the attention that they deserve by ensuring that they can speak with an understanding and knowledgeable call operator when they call.
Appointments, calendars, switchboard and more can be handled by a virtual receptionist – and it is far more affordable than hiring in-house.
You can customize your call plan to follow the unique protocols of your business, keeping your calls organized while ensuring that your patients basic needs such as account inquiries and appointments are met.
We have HIPAA accredited call center agents who are highly trained, understand the need for discretion when dealing with medical records, are knowledgeable and friendly too. What more could you or your clients want?
If your practice if still growing, hiring admin staff may be unaffordable. Our small business phone services allow you to professionally handle your calls in a cost-effective manner.
Not all your patients are English speaking: giving them the option to communicate in either English or Spanish will make them feel appreciated.
Our services are available 24 hours a day and 365 days a year. So, you needn’t worry about missing out on crucial emergency calls.
If you want to find out more about our medical answering services in Fort Collins, CO, contact us at Sunshine Communication Services, Inc. today.