Medical Answering Service Dallas TX

Medical answering service Dallas TX

Whether you’re practicing as an individual or part of a group practice – a doctor’s work environment is fast paced. Tending to patients, dealing with emergencies, and still being available for after-hours calls can take its toll on a medical practice. Providing quality service is made even more difficult when the phone is ringing non-stop. If this is true for you, you need a professional medical answering service in Dallas TX provided by Sunshine Communication Services, Inc.

Our superb services include:
1. Why use a medical answering service?

In a medical practice, providing medical care and advice to patients is a priority. People, especially when they are unwell or experiencing medical complications, want to feel that their issues are important to you. If you are experiencing high call volumes that detract from your ability to be truly present when consulting with patients, a medical answering service in Dallas TX is the right solution for your practice.

Professional answering services from Sunshine Communication Services, Inc. is also cost effective as it allows your staff to focus on their work without being distracted by a ringing telephone, and eliminates the expense of hiring additional staff just to answer calls.

2.Completely discreet and professional

At Sunshine Communication Services, Inc. we are very aware of the fact that patient communications and records must be kept confidential at all times. Our call center agents receive ongoing training to ensure that all calls from your patients are handled with the utmost discretion and professionalism. In addition, our customer service staff are friendly and understanding – able to provide a caring ‘bedside’ manner over the phone, making your patients feel like they are a priority.

3. Emergency dispatch services

We provide more than just a medical answering service in Dallas TX. Our call center agents are able to screen calls to your practice, ensuring that urgent communication such as medical emergencies receive priority treatment and are communicated immediately to doctors and medical professionals. In addition, emergency vehicles can be dispatched if necessary. All other inquiries, such as appointment confirmations and billing or account inquiries, are redirected via email, text, fax or voicemail.

Industries Served by Sunshine Communication Services, Inc. in Dallas TX:

Choose Sunshine Communication Services, Inc. in Dallas Tx

Sunshine Communication Services, Inc., is an answering services company which has been at the forefront of the industry for over 40 years.

Our value proposition to you includes the following:

  • 24 hours a day / 7days a week / 365 days a year service
  • Bilingual – English and Spanish Agents
  • HIPAA Certified agents
  • HIPAA compliant processes
  • 800# and local numbers in all areas
  • Free email, text and fax message delivery
  • Personalized solutions
  • Custom account design
  • Quality control monitoring
  • Personalized IVR voice mail service
  • Monthly Reports including all call detail

For more information on arranging a professional medical answering service in Dallas TX, contact Sunshine Communication Services, Inc. today.


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