In a medical practice, providing medical care and advice to patients is a priority. People, especially when they are unwell or experiencing medical complications, want to feel that their issues are important to you. If you are experiencing high call volumes that detract from your ability to be truly present when consulting with patients, a medical answering service in Dallas TX is the right solution for your practice.
Professional answering services from Sunshine Communication Services, Inc. is also cost effective as it allows your staff to focus on their work without being distracted by a ringing telephone, and eliminates the expense of hiring additional staff just to answer calls.
At Sunshine Communication Services, Inc. we are very aware of the fact that patient communications and records must be kept confidential at all times. Our call center agents receive ongoing training to ensure that all calls from your patients are handled with the utmost discretion and professionalism. In addition, our customer service staff are friendly and understanding – able to provide a caring ‘bedside’ manner over the phone, making your patients feel like they are a priority.
We provide more than just a medical answering service in Dallas TX. Our call center agents are able to screen calls to your practice, ensuring that urgent communication such as medical emergencies receive priority treatment and are communicated immediately to doctors and medical professionals. In addition, emergency vehicles can be dispatched if necessary. All other inquiries, such as appointment confirmations and billing or account inquiries, are redirected via email, text, fax or voicemail.
Sunshine Communication Services, Inc., is an answering services company which has been at the forefront of the industry for over 40 years.
Our value proposition to you includes the following:
For more information on arranging a professional medical answering service in Dallas TX, contact Sunshine Communication Services, Inc. today.