The healthcare industry is one where excellent customer service is essential. As a doctor, your clients are not just that – they are patients and they have specific needs that must be considered. If your medical practice needs doctors’ answering services in Houston, Sunshine Communication Services, Inc. has extensive experience and can provide a superior answering service solution.
Our trained call center staff are friendly and understanding, and handle all patient information and inquiries with confidentiality.
Free up your admin and nursing staff with virtual receptionist services: all the responsibilities of an in-house receptionist (making appointments, requesting records, etc.) are included without the expense of hiring in-house.
Our doctors’ answering services ensure that your patients receive personal attention when making basic inquiries, allowing you to focus on the day-to-day running of your practice.
Our services include a dedicated phone line for your practice and industry trained, HIPAA accredited call center agents who are understanding and discreet.
We offer the perfect solution for smaller medical practices: your patients’ questions are taken care of and you benefit from projecting a professional and reputable image while saving on the expense of hiring admin staff.
Your patients will appreciate being able to communicate in the language of their choice with our bilingual (English and Spanish) call center agents.
Our doctors answering services are available 24/7 and include emergency dispatch, so you don’t have to worry about being unreachable in an emergency.
If you want to find out more about our doctors answering services in Houston contact us at Sunshine Communication Services, Inc. today.