If you’re running a busy HVAC business you’re probably well aware that HVAC disasters don’t always strike during business hours. While HVAC systems require general maintenance and repairs, there are also highly stressful, emergency situations where your customers will want to get in touch with you and acquire your assistance without delay. For your HVAC […]
Category: Answering Services
The importance of using an answering service vs voicemail or an answering machine in your law firm
Any law firm will know just how important it is to keep in touch with clients and ensure that they can keep in touch with you too. Legal matters are very often pressing / urgent and as such they need immediate attention. Clients waiting around for answers are bound to become frustrated and might even […]
Benefits of a Bilingual Answering Service for your Attorney Business
Lawyers and attorneys need to draw on a number of different qualities to suit each legal situation that they face. Knowing what characteristic are needed when is a skill that develops over time. Above all the legal knowledge which is a given, lawyers need to be exceptional communicators: In order to persuade juries and judges, […]
Give Your Real Estate Business An Edge With Our Specialized Answering Services
What are the goals you set for your real estate business for 2016? Do you have a dream to grow your real estate company into a business doing more than just selling property; but more focused on finding a secure rental for the single mom, starting the young couple on their first step on the […]
What is a virtual telephone receptionist and how will it benefit me?
Running a business is certainly a challenge, although it can be a greatly rewarding one if you do things right. Managing your daily operations will undoubtedly be a full time task. Of course you want your business telephone to be ringing off the hook, but if you are busy taking care of business and trying […]
The benefits of virtual answering services for small businesses
It’s not a myth…first impressions last! Customer care can make or break your business, especially if you are just starting out. As a small business owner, your company image should be a top priority. Your business needs to interact with customers in a courteous and professional way and while you can do this personally, sometimes […]
How 24 Hour Answering Services Benefit The HVAC Industry
What is your superpower? To maintain a safe and productive work environment, those in the HVAC industry need to be available at all times – kind of like superheroes. Temperatures at work are a health and safety issue. Captain Cold Over exposure to cold can limit the blood supply to the body’s extremities in order […]
Five Ways You Can Boost Your Customer Service With An Outsourced Answering Service
Number crunching Let’s do the math. The cost of customer acquisition often turns out to be higher than expected, and exceeds the ability to monetize those customers. Research show that 65% of a company’s business comes from existing customers, and it costs five times as much to attract a new customer than to keep an […]
Small business answering service: why you should consider it for your start-up business
Pat yourself on the back We salute all small business owners. It takes blood, sweat, toil, and tears to build a business from scratch. You certainly didn’t get to where you are without a healthy dose of customer service, and a thrifty approach. Financial frugality Avoiding the unnecessary costs associated with hiring extra members of […]
Free Up Business Resources With A Virtual Answering Service
It’s a dog-eat-dog world Business nowadays is fiercely competitive. Having attracted the attention of a potential client, it is vital to maintain the momentum in order to close the sale. Missed opportunities – be they from forgotten messages to unanswered calls – impact your bottom line. Never miss another call. Add to that the fact […]
