Business Answering Services in Pittsburgh, PA

Business Answering Services in Pittsburgh, PA

Most people associate Pittsburgh with one of two things – either sports or steel. But those that call this Pennsylvanian city home can attest to its ability to cross bridges:  Pittsburgh has more bridges than Venice, Italy – 445 crossing the Ohio, Allegheny, and Monongahela rivers. As the home of the emoticon Pittsburgh values communication. Using a business answering service is a logical progression.

Services Offered by Sunshine Communication Services, Inc.

Business communication involves a constant flow of information. The goal of effective business communication is to increase the goodwill of your company. It is, therefore, vital that you are available to your leads and customers when they want to communicate with you.

As the owner of a small to medium sized business, you know the high cost of employing full-time staff. Save on the costs of leave, health care, and maybe even bonuses and never miss a valuable call again by employing a small business phone service.

Should your business be settled and sufficiently staffed, your team should spend its time doing the tasks they are skilled and employed to do. Using an outsourced answering service allows your employees the chance to work effectively – without the distraction of a ringing phone – while your inbound calls are professionally answered and managed according to your criteria.

An after-hours answering service can screen and redirect calls during your off-time. Your business will still be available to your customers 24/7, but you will be spared any false alarms.

A central aspect of good business communication is feedback is. As 6.1% of the Pennsylvanian population is Spanish-speaking, miscommunication can be avoided with a bilingual answering service.

Industries Assisted by Sunshine Communication Services, Inc.

The industries we have served vary from professionals:

to medical services:

Property management and emergency restoration businesses have also enjoyed the convenience of our telephone answering services.

Choose Sunshine Communication Services, Inc.

At Sunshine Communication Services, Inc., we understand that communication is more than just the transmission of a message, but the mutual exchange of understanding, originating with the receiver.

Our Value Proposition to you are:

  • A 24 hours a day, 7 days a week and 365 days a year answering service
  • Bilingual Agents – English and Spanish
  • HIPAA Certified agents and compliant processes
  • 800# and local numbers in all areas
  • Free message delivery – Email, Text, Fax
  • Answering Service solution based on your business needs and budget
  • Personalized IVR Voice Mail service
  • Scheduled phone traffic reports including all call detail

To find out how we can share our 40 years of experience to enhance your business, please contact us today.

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