Business Answering Services in Columbus, OH

Answering Services in Columbus, OH

A few years ago, the Intelligent Communities Forum named Columbus as one of the seven most intelligent cities in the world. Not too shabby for a city lovingly referred to as C-bus.

Services Offered by Sunshine Communication Services, Inc.

The goal of effective business communication is a constant flow of information – the goal of which is to enhance the reputation of your company. Good communication is a two-way flow: being available to your prospects and customers when they want to communicate with you is, therefore, the highest priority.

Owners of small to medium-sized businesses often find the expense of hiring full-time staff crippling. Employing a small business phone service ensures that you will never miss a valuable call again – without the cost of leave, health care, and year-end bonuses.

An established organization is made up of a team of capable employees. Utilizing an outsourced answering service allows your team to work productively and without the commotion of a ringing phone. Your calls are skillfully answered and managed according to criteria set by you.

An after-hours answering service screens and manages your incoming calls after hours. Your clients will still have access to your customer service 24/7 but you will be spared any false alarms.

The focus of good business communication is active listening. While only 3.3% of the residents of Ohio are Spanish-speaking, miscommunication can be avoided with a bilingual answering service.

Industries Assisted by Sunshine Communication Services, Inc.

The field that most comes to mind when discussing business answering services is the medical industry. We also provide HIPAA certified answering services for the following industries:

Other industries that have enjoyed the convenience of our services vary from professionals such as

to property management, emergency restoration businesses.

Why Choose Sunshine Communication Services, Inc.?

At Sunshine Communication Services, Inc., we understand that communication is the mutual exchange of understanding, originating with the receiver – it is so much more than just the transmission of a message.

Our Value Proposition to you are:

  • A 24 hours a day, 7 days a week and 365 days a year answering service
  • English and Spanish speaking Agents
  • HIPAA certified agents
  • HIPAA compliant processes
  • 800# and local numbers in all areas
  • Free message delivery – Email, Text, Fax
  • Customized Answering Service solution based on your business needs and budget
  • Personalized IVR Voice Mail service
  • Scheduled telephone phone traffic and detailed call reports

To find out how we can share our 40 years of experience to enhance your business, please contact us today.

Business Answering Services in Columbus, OH

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