The healthcare industry is one that is notoriously fast-paced. Many medical industry businesses may find that they simply don’t have the time that they need to devote to patients who call their offices. Because we understand how important it is that patients are made to feel important and their needs are met, Sunshine Communication Services, Inc. offers Austin Medical Answering services to ensure that calls to doctors’ offices, hospitals, and other healthcare professionals do not go unanswered.
We provide unique 800# and local numbers and can customize a call answering plan that includes your unique requirements and protocols.
Save on the cost of admin staff, yet ,still present a highly professional first impression with a virtual receptionist to handle all the telephone duties of an in-house receptionist.
A recorded message will leave patients feeling unimportant and unsatisfied. We ensure a personal and professional experience.
Our HIPAA accredited call center agents are trained to handle patient inquiries with discretion, professionalism, and a friendly, helpful attitude.
Growing medical practices will find our services extremely cost-effective, enabling them to project a professional image without the expense of hiring extra staff.
We have both English and Spanish speaking call operators in our centers, ensuring that no patient calls are lost in translation.
Being able to provide after-hours service is essential in the medical industry. Our call center operators are available 24 hours a day, and our services include emergency dispatch.
If you want to find out more about our medical answering services in Austin, Contact us at Sunshine Communication Services, Inc. today.