Rocky Mount has an economy driven by service-based industries such as healthcare, education, and government. The announcement in July 2016 to build a Carolina Connector cargo terminal in the city will certainly boost the local economy and provide several new business opportunities. If you are finding that your businesses are already experiencing growth, and are struggling to keep up with customer communication, answering services in Rocky Mount, NC, provided by Sunshine Communication Services, Inc. are the perfect solution.
Even if you’re too busy to pick up the phone, enjoy the peace of mind that your customers’ calls won’t go unanswered. Our call center agents are trained to deal effectively with questions related to many different industries.
A friendly, competent receptionist makes a great first impression. Our virtual receptionist can handle all the usual receptionist duties for your business, without the expense of hiring in-house.
Save time and money with virtual answering services – ensuring that calls to your business are dealt with professionally by our friendly and knowledgeable call center agents.
When you outsource your call answering to us, you receive your own dedicated phone line and call center agents trained to answer questions related to your business.
A growing small business often does not have the finances to hire in-house staff to answer phones. Our call answering services are the ideal solution that makes you look professional while you grow.
As a service provider, you’ll find that you have both English and Spanish speaking clients. We offer call center agents who speak both languages, so your customers are not affected by language barriers.
What about clients that call outside of your normal operating hours? You don’t have to let them down anymore – our call operators are available 24/7 to deal with inquiries to your business.
More than just telephone answering services, we enable you to provide the best customer service when you are too busy to pick up the phone. Our call center agents are highly professional: they are HIPAA accredited and receive industry-specific training. We give you your own phone line and will customize a call answering plan to suit your business needs. All correspondence is directed back to you via your choice of email, text, fax or telephone with urgent messages being prioritized.
Our Value Proposition to you are:
If you want to find out more about our telephone answering services in Rocky Mount, NC contact us at Sunshine Communication Services, Inc. today.