Answering Services Rocky Mount, NC

Answering Services Rocky Mount, NC

Rocky Mount, located in the Atlantic Coastal Plain region of North Carolina, was officially incorporated in 1907, although the city’s history as a settlement dates far back into the early 1800’s. Thus, the city boasts many historically significant buildings, including the Rocky Mount Mills Village and six buildings associated with the early 1900’s African-American business district in downtown Rocky Mount.

Rocky Mount has an economy driven by service-based industries such as healthcare, education, and government. The announcement in July 2016 to build a Carolina Connector cargo terminal in the city will certainly boost the local economy and provide several new business opportunities. If you are finding that your businesses are already experiencing growth, and are struggling to keep up with customer communication, answering services in Rocky Mount, NC, provided by Sunshine Communication Services, Inc. are the perfect solution.

Our superb services include:
1. Telephone Answering Services

Even if you’re too busy to pick up the phone, enjoy the peace of mind that your customers’ calls won’t go unanswered. Our call center agents are trained to deal effectively with questions related to many different industries.

2. Virtual Telephone Receptionist

A friendly, competent receptionist makes a great first impression. Our virtual receptionist can handle all the usual receptionist duties for your business, without the expense of hiring in-house.

3. Virtual Answering Services

Save time and money with virtual answering services – ensuring that calls to your business are dealt with professionally by our friendly and knowledgeable call center agents.

4. Outsourced Answering Services

When you outsource your call answering to us, you receive your own dedicated phone line and call center agents trained to answer questions related to your business.

5. Small Business Phone Services

A growing small business often does not have the finances to hire in-house staff to answer phones. Our call answering services are the ideal solution that makes you look professional while you grow.

6. Bilingual Answering Services

As a service provider, you’ll find that you have both English and Spanish speaking clients. We offer call center agents who speak both languages, so your customers are not affected by language barriers.

7. After hours answering services

What about clients that call outside of your normal operating hours? You don’t have to let them down anymore – our call operators are available 24/7 to deal with inquiries to your business.

Industries Served by Sunshine Communication Services, Inc. In Rocky Mount, NC:

Choose Sunshine Communication Services, Inc. For Your Answering Services in Rocky Mount, NC

More than just telephone answering services, we enable you to provide the best customer service when you are too busy to pick up the phone. Our call center agents are highly professional: they are HIPAA accredited and receive industry-specific training. We give you your own phone line and will customize a call answering plan to suit your business needs. All correspondence is directed back to you via your choice of email, text, fax or telephone with urgent messages being prioritized.

Our Value Proposition to you are:

  • 24 x 7 x 365 service
  • Bilingual – English and Spanish Agents
  • HIPAA compliant processes
  • 800# and local numbers in all areas
  • Free message delivery based on your choice – Email, Text, Fax
  • Personalized answering service solutions designed based on your business needs and budget
  • IVR Voice Mail service
  • Scheduled phone traffic reports including all detail

If you want to find out more about our telephone answering services in Rocky Mount, NC contact us at Sunshine Communication Services, Inc. today.

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