In the past, the state economy relied heavily on tobacco, textiles and furniture manufacturing, but in more recently times it’s obvious to see the transition to a more diverse economy with the financial, engineering, energy and biotechnology sectors taking the lead. Growth in North Carolina is still seen and many businesses are cropping up in various industries, not just the ones considered to contribute most to the economy.
Local businesses in North Carolina certainly experience growth and expansion as the population grows and the state’s economy develops and changes. With new business growth comes increased call volumes. Maintaining great customer relations and building a good reputation is an essential part of running any type of business. Professional business telephone answering services in North Carolina, provided by Sunshine Communication Services, Inc. are a cost-effective solution for businesses that experience high call volumes, but don’t have the capacity to keep up with phone calls. With this type of service in place, you won’t be distracted from pressing tasks by having to take phone calls and liaise with customers.
Sunshine Communication Services, Inc. offers a great deal more than just an answering service. It is a cost effective business solution that provides a range of virtual answering services to all business types. With the convenience of our answering services, businesses can outsource the admin of answering the phone, dealing with different types of questions, making appointments and taking messages without the expense of having to employ staff members. Our plans can be tailor made to suit your industry and business needs. Some of our services include:
We believe that it is only through ongoing training that our call center agents can offer the type of excellent industry-specific services that they do. Each of our agents is HIPAA certified and also takes the time to familiarize themselves with the industries that they are providing answering services in. Some of the industries that we provide specific services to in North Carolina include attorneys, heating and ventilation , plumbers, medical offices, doctors, hospitals, real estate, emergency restoration and funeral homes.
At Sunshine Communication Services, Inc. we provide a 24-hour bilingual service customized to your specific needs.
Our value proposition to you includes the following:
There’s no better way to ensure that your customers are looked after while you’re busy with other business matters!
For more information on answering services in North Carolina, contact Sunshine Communication Services, Inc. today.