Answering Services in New York

The state of New York can be found in the north-eastern area of the country. Many people mistakenly believe that New York City is the capital of this state, but it is not. While New York City is the largest city in the state, Albany that is the capital.

It goes without saying that New York state owes its popularity and dense population to the popularity of New York City. New York has an economy that is comparable with actual countries. The state is the leading financial capital of the world, especially as it is home to Wall Street. Financial services, investments, entertainment and tourism are the backbone of a successful New York economy.

As a business owner in New York, opportunity truly awaits. With the right strategy, great products and services and customer care that earns loyalty, this could be the state where you make a name for yourself. Unfortunately, competition is rife. Businesses that start-up don’t often make it. If you have what it takes and want to ensure that your business has the best opportunity of succeeding in the New York area, it’s best to cut back on expenses and dedicate your time and attention to giving your customers what they want, when they want it. That certainly seems to be the New York consumer’s way. At Sunshine Communication Services, Inc. we provide professional business telephone answering services to all types of businesses in the state. Whether you are looking for a call center, after-hours service or just general virtual receptionist services, we can assist.

Our superb range of call answering services for your New York business:

• Telephone answering services – the New York consumer isn’t always a patient one. With an on-the-go lifestyle, customers want things done instantly. Presenting your customers with a recorded message when you’re away from the office could send them straight into the arms of the competition. Ensure that you never miss out on another incoming call by opting for our 24-hour telephone answering service. Now our agents can answer your calls, take messages, place orders for clients, generate sales leads and provide general business and product information to callers.

• Virtual answering services – all customers want a live receptionist or consultant to help them with their needs. Our virtual answering services offer a receptionist to handle various tasks such as switchboard, calendar management and appointment scheduling without having to hire in-house staff.

• Small business phone services – the small business can thrive in New York if it’s properly handled. Competing with bigger companies is simple if you hire us to provide you with small business phone services. Our agents are trained to ensure a corporate image that high-end customers respect and turn to.

• After hours answering services – New York is the city that never sleeps. It makes perfect sense that your business should remain permanently available to your customers too. Doing business outside of regular office hours can be quite lucrative in this market. Our after-hours answering service makes your business available to your customers 24-hours a day.

• Bilingual answering services – the top two languages spoken in New York are English and Spanish. Ensure that you can cater to the entire market by using our bilingual answering services to communicate with and assist your customers.

Industry specific phone answering services

At Sunshine Communication Services, Inc. we understand that different sectors of the industry have different customer requirements relating to its products or services, and specific language used. Our call center agents are extremely knowledgeable and are trained to meet the unique needs of a variety of industries in New York. In addition, our answering services can be tailored to meet your industry requirements.

We have experience in providing answering services for many specific industries and professionals, including:

• Attorneys
• Emergency restoration
• Funeral services
• Home health care
• Hospice
• Hospitals
• Property management
• Plumbers
• Real estate
• Medical Offices
• Doctors

Why Choose Sunshine Communication Services, Inc. as Your Answering Service Provider

At Sunshine Communication Services, Inc. we do more than just answer phones. We will design a telephone answering solution that caters to your specific needs and requirements. We will make your customers feel valued and looked after. In addition to providing you with a dedicated telephone number, we will also ensure that you are regularly updated on messages and orders. We can do this via telephone, email, fax or text. Take your customer service to the next level with the help of Sunshine Communication Services, Inc.

Our value proposition to you includes the following:

• 24 / 7 / 365 service
• English and Spanish Agents
• HIPAA certified agents
• HIPAA compliant processes
• 800# and local numbers in all areas
• Free email, text and fax message delivery
• Personalized design of your account based on your needs and budget
• Quality control monitoring of calls
• Personalized IVR voice mail service
• Monthly Reports including all call deta

For more information on answering services in New York, contact Sunshine Communication Services, Inc. today.