Answering services in New Mexico

New Mexico is an American state located in the south-western region of the country. Contrary to the popular belief that New Mexico got its name from Mexico, it did not. It was, in fact, Spanish explorers who named the area in 1563. Mexico only adopted its name many years later.

The economy in New Mexico does well for itself because of thriving oil, gas, and tourism industries. In order to boost job growth and encourage business investment, the state government offers a specialized system of tax credits and technical assistance. If you are interested in starting a business in New Mexico or already have a business in the state, this could apply to you.

Owning and operating a business in New Mexico, even government aided, does not come without its trials and tribulations. One particular area most small businesses and start-ups struggle with is handling customer services effectively especially while the business grows and expands. If this is true for you, don’t fret, we can help. At Sunshine Communication Services, Inc. we provide professional business answering services to ensure that you never miss an important business call, even while you are busy taking care of other core business functions. We also offer call center services, after-hour answering services and a great deal more. Discover our range of services and benefits below: Choose:

• Telephone answering services

• Virtual answering services  to ensure that your customers are never let down by not being able to get through to you. Our virtual receptionists can handle an array of tasks including switchboard, calendar management and appointment scheduling.

• Small business phone services to ensure that your telephonic admin tasks are handled for you, without having to hire staff members. Project a professional image for your business with a small business phone service.

• After-hours answering services to ensure that customers who call outside of regular business hours are assisted promptly and professionally. Now your customers don’t have to wait for answers or to place orders. This service is available 24-hours a day.

• Bilingual answering services to communicate with your customers in their language. Our agents speak English and Spanish.

Industry specific phone answering services

At Sunshine Communication Services, Inc. we understand that different sectors of industry have different customer requirements. By familiarizing ourselves with the various industry needs and demands in New Mexico, we are able to ensure that your customers are assisted professionally and efficiently. We have experience in providing answering services for many specific industries and professionals, including:

• Attorneys
• Emergency restoration
• Funeral services
• Home health care
• Hospice
• Hospitals
• Property management
• Plumbers
• Real estate
• Medical Offices
• Doctors

Why Choose Sunshine Communication Services, Inc. as Your Answering Service Provider

Sunshine Communication Services, Inc. we do more than just answer calls and take messages. We believe there is no one-size-fits-all telephone answering solution for your business. We will custom design a telephone answering service just for you. We also ensure that you are provided with your own dedicated telephone number and that our agents are all HIPAA certified for your peace of mind. Our virtual receptionists will be able to do the following:

• Answer calls 24/7
• Accurately record messages
• Assist customers with placing orders
• Emergency dispatch of orders
• Providing customers with product information and business details / particulars

All of this can be done in English and Spanish and the details of each call can be sent to you via email, telephone, fax or text. Once you’ve hired us to handle your incoming calls, you will wonder how you ever managed without us.

For more information on answering services in New Mexico, contact Sunshine Communication Services, Inc. today.