Before the industrial revolution (prior to the 20th century), Massachusetts depended solely on agriculture to boost its economy. After the revolution, a great change was seen: the economy depended on manufacturing which later shifted to a service industry based economy in recent times. Massachusetts is one of the 4 states in the US that was granted commonwealth status. The state also plays host to Harvard University. This contributes to the thriving community. Because of Massachusetts’ rich history, the population is quite diverse and this can be seen in terms of culture, traditions, the various languages spoken, and similar.
It’s interesting to see that in Massachusetts 78.93% of the population speaks English while 7.5% of the population speaks Spanish. Other languages spoken include Portuguese (2.97%), Chinese (1.59%) and French (1.11%). The remaining 7.9% of the population speak French Creole, Italian, Russian, Vietnamese, Cambodian, and Wampanoag.
When you take the various languages into account, it’s obvious that service related businesses in the state have their work cut out for them as they will need to ensure that they cater to at least, most the population. This means providing services in more than one language. At Sunshine Communication Services, Inc. we provide bilingual business telephone answering services to ensure that you can cater to the majority of the Maryland consumer market. Our bilingual agents speak both English and Spanish and ensure that all inquiries, orders, bookings, and provision of information is always available in these two languages.
While our bilingual telephone answering services can help you to communicate and keep in touch with all your customers, there are several other benefits that you will enjoy too. Look at our main service offerings:
At Sunshine Communication Services, Inc., we provide professional business telephone answering services to many businesses including the following:
When choosing to partner with Sunshine Communication Services, Inc., in Massachusetts, you are choosing to improve your customer services with a solution personalized to your requirements and budget. We will ensure that you are kept in the loop by forwarding all messages, bookings, and orders to you via email, telephone, text or fax. We will also ensure that you are provided with your own convenient telephone number to use so that all your customers’ calls are directed to us. All telephone answering services are available 24/7/365 and are provided by our HIPAA certified bilingual agents.
For more information and advice, contact us at Sunshine Communication Services, Inc. today.