Services Offered by Sunshine Communication Services, Inc.

A coastal town in California, Long Beach is home to a myriad of vibrant people, beautiful vistas, and profitable businesses. Not only is it an idyllic place in which to live, but it is also an amazing place to work! If you own a business in Long Beach, big or small, you are probably on the hunt for helpful answering services. Long Beach business owners need not look any further than Sunshine Communication Services, Inc. With customizable packages and a 24/7/365 approach, we offer more than just the basics!

Services Offered at Sunshine Communication Services, Inc.

Our number one service is our telephone answering services in Long Beach. Our well-trained, experienced call center agents will be there to answer your phones during both peak times and after hours. They will take the burden off your shoulders by scheduling appointments, handling emergency dispatch (if applicable) and improving your lead generation, ultimately leading to a much more pleasing bottom line at the end of each month.

Another top service of ours is the outsourced answering service. Why spend copious amounts of money by hiring in-house receptionist staff when you can outsource and save hundreds of dollars in the process? Along with this, if you choose to make use of a professional outsourced answering service center like Sunshine Communication Services, Inc., it means that there will always be someone to take those all-important calls. Our call center agents will be there to assist your clients 24 hours a day, 365 days a year. We make certain that you never miss a client, even when your office is technically closed.

We currently provide answering services in Long Beach, to the following:

At Sunshine Communication Services, Inc. we offer the following services in Long Beach:

1. Telephone Answering Services

Our telephone answering services in Wilmington, DE are available 24/7. Our trained and professional agents will assist your customers with booking appointments, leaving messages, placing product orders and providing more business and product information. What’s more is that we offer this service in English and Spanish. Yes, our agents are bilingual!

2. Virtual Telephone Receptionist

With our virtual telephone receptionist service in Wilmington, DE, your customers will always have a professional consultant to place orders with, consult with and make contact with, which goes a long way towards building customer confidence and loyalty. With this service, you will have no need for voicemail services that often frustrate customers.

3. Virtual Answering Services

Our virtual answering services in Wilmington, DE, are specifically designed for the benefit of the small growing business. If you can’t afford to or don’t want to hire dedicated staff members, our service is just for you. We can place orders, take messages, generate leads and help customers in both English and Spanish.

4. Outsourced Answering Services

Our outsourced answering service consultants and call center agents will ensure that you can benefit from the services of a full-time, in-house receptionist without hiring one! It’s convenient and simple! Save on operating costs and improve customer services with this telephone answering service.

5. Small Business Phone Services

Our small business phone service in Wilmington, DE, will help you get away from the desk and telephone and out and about doing business. Our consultants will handle your telephonic admin while you take care of the rest.

6. After Hours Answering Services

If your customers like to contact you after hours, but you can’t always be available, our 24-hour professional after-hours answering services in Wilmington, DE, can provide the ultimate convenience. We offer full-service answering services to take calls, place orders, confirm appointments…at any time of the day or night.

Why Sunshine Communication Services, Inc.?

We have the experience and offer the flexibility that your business is looking for when it comes to professional answering services in Long Beach. Over the years, Sunshine Communication Services, Inc. has risen from strength to strength – and we show no signs of slowing down anytime soon.

Our Value Proposition to you are:

24 x 7 x 365 service
Bilingual – English and Spanish Agents
HIPAA Certified agents and processes
800# and local numbers in all areas
Free message delivery based on your choice – Email, Text, Fax
Personalized solutions
IVR Voice Mail service
Scheduled phone traffic reports including all detail