Is your business so busy that you need a receptionist to help offer professional customer service? However, you do not want to hire another full-time staff member because then you must find cover for them during vacations and sick leave. A virtual telephone receptionist works just like a real, live receptionist would – helping your customers with tasks such as scheduling, directions, messaging, and so much more. Using personalized protocols to suit your business a virtual receptionist can immediately provide essential information about your business to callers, for example, a description of your business, contact details, and even general sales information.
If you run a small business or start-up, you need to be constantly accessible to clients and prospects but you may not necessarily have the funds to hire a permanent receptionist. An excellent option for you would be a small business phone service. While you can focus your time and attention on running and growing your business, our phone service agents will provide consistent service and brand adherence portraying a professional image for your organization. This not only gives your customers personal attention but it also provides you with a digital recording of all conversations.
Additional offerings such as a bilingual answering service for your Spanish-speaking patrons and an after-hours answering service for 24/7/365 customer assistance ensure that all your communication requirements are taken care of.
Sunshine Communication Services, Inc. is a fully licensed and HIPAA compliant answering service. For over 40 years, we have been welcoming callers with a sunny “hello” on behalf of businesses across America. We look forward to providing customized solutions to suit your Virginia Beach, VA business.
Our Value Proposition to you are:
For more information on how we can be of help to you, please contact us today.