We guarantee you a 24-hour answering service. Whether it’s a public holiday or you’re on vacation, or you simply want to supplement your regular team, we assure you no business call will ever go unanswered.
We are well aware that all calls are important to the running of your business, which is why we offer you a service to man all your calls making sure each of your clients is satisfied.
Our telephone representatives are thoroughly equipped to handle calls that come in through your direct line. A live answering agent will tend to your faxes, your text and your emails.
We know your business runs on professionalism. Our telephone representatives are equipped with skills to respond to your clients appropriately. They are quick to forward any calls which may need your immediate attention.
At Sunshine Communication Services, we make sure your business is handled by highly trained agents. We are tech savvy, we have impressive listening skills, eloquent speech and you have an around the clock team, even for your small business.
We respect what you have built in your business and when you outsource from us, we maintain your quality standards. This saves you time and money and still guarantees you the best.
We meet all your customer queries with politeness and prompt solutions; we also provide you with much needed feedback.
We are well aware that quality and image matter for your business. We have well-suited agents to handle your telemarketing and meet your promotional needs.
We also offer professional data entry services. We understand business data is sensitive and ensure that all your information is kept confidential. Our data entry experts have lots of experience helping us to provide you with error-free work.
We have all it takes to meet your phone and personal assistant needs. We are proud to have highly trained HIPPA certified and bilingual agents on board. We are reliable and available 24 hours a day, every day, plus we offer customized packages.