Answering Services in Portland

Sunshine Communication Services, Inc. is a well-established live phone answering service. We have taken the time to sift and pick only the best agents who are efficient and professionally equipped to take orders, manage call screening and be your virtual receptionist. Our systems are indisputably top of the range, relying on high-tech digital communication devices.

Take a look at some of the services we offer:

1. Answering Services

At Sunshine Communication Services, Inc., we are keen to understand your line of business so that we can understand how best to work with you. Our highly qualified agents use state-of-the-art technology for communication. We customize our service to your unique needs and guarantee you a 24-hr professional service.

2. Virtual Call Center

We are mindful of the fact that calls are important to the running of your business. We therefore guarantee that all your calls will be attended to on-time, any time of day.

3. Switch boarding

We do much more than your ordinary receptionist. Our customized service gives you the unmatched experience of a virtual receptionist who covers all your live phone needs.

4. Virtual Phone Service

Our agents are professionals, trained to handle your calls with a finesse that will give your business a lasting image. We manage call transfers, inbound calls and messaging all under one umbrella.

5. Live Answering Service for Small Businesses

We use indisputably sophisticated technology to give you real time solutions to all the demands of your business. Whether you’re running a franchise or a start-up, we guarantee we will keep your clients coming back.

6. Outsourced Answering Services

Since setting up your own call center is costly, we offer you even better services at affordable prices. We facilitate live transfer calls to you and keep you updated on your messages. Nothing that comes in the form of a phone call, a text or an email goes unattended.

7. Customer Servicing Outsourcing

Outsourcing to Sunshine Communication Service will provide your customers with instant solutions to meet their demands and give them answer to all their queries. We also collect data from your clients and give you all the feedback you need to make your business stand out from the rest.

8. Telemarketing Services

The protocol we use at Sunshine Communication Services, Inc. helps you understand the needs of your customers better through the feedback we give. Our agents are highly trained to pick up on favorite trends and preferences.

9. Data Entry

Data is essential and is a sensitive measuring stick for any business. At Sunshine Communication Services, Inc., we offer error-free data entry work and our data entry experts have the experience to get the job done fast.

When you choose Sunshine Communications Services, Inc. to meet your phone and personal assistant needs, you receive a reliable QC monitoring system, a custom designed account and free delivery of all your email, text and fax communication. We are proud to have highly trained HIPPA certified agents you can rely on.