Answering Services in Fort Lauderdale

Your business in Fort Lauderdale requires the best live answering phone services. At Sunshine Communication Services, Inc, we have over 40 years’ experience providing comprehensive 24/7 live telephone services to ensure the city’s companies never miss a call. Here are some of our specialized services:

1. Telephone Answering Services

We understand how frequently you get business calls and we know it is not easy for you to handle them all. Our professional agents are available 24/7 to offer specialized answering services, take orders and schedule appointments, among other tasks.

2. Call Center Services

Our nationwide call service offers 24-hour support for your business in Fort Lauderdale. We have specialized communication systems at our facility and we offer a broad range of office services, such as help desks and live message relay from this base.

3. Virtual Telephone Receptionist

The cost of hiring, starting from recruitment to creating office space, can be prohibitive in the city. Each employee costs you approximately $445 a day and with our virtual receptionist we ensure you avoid these costs. Our receptionists will answer calls using your company name and act accordingly.

4. Live Answering Service

For a region that has over 5.5 million residents we appreciate how hard it is to handle all your calls. Our live answering service helps avoid directing callers to voicemail or long calling queues, which improves your company’s image.

5. Small Business Phone Service

Our phone answering services are customized for all businesses. We are able to tailor these services to suit your industry. From call centers, live answering, emergency dispatch to live call transfer and so much more.

6. Outsourced Answering Services

Setting up office space for live phone answering is difficult. In addition, having your employees handle all business calls reduces productivity. We have comprehensive answering services to suit any type of business and you can outsource from us to enhance your bottom-line.

7. Customer Service Outsourcing

When you outsource your customer service needs to us you will enjoy extended telephone and email support for your customers. We shall always be available to handle any type of queries in order to give your business a professional touch.

8. Telemarketing Services

If you have prospects of new clients, we have highly trained agents to make outbound calls to your list of potential customers for direct marketing. We also handle inbound calls to ensure you generate more leads.

9. Data Entry

Our data entry services are secure and professional. We handle all your data securely and in the format which best suits you.

We are the proud ATSI Award of Excellence winners and our wide range of services makes us your best answering service in Fort Lauderdale. Our HIPPA certified agents are courteous and experienced to handle any call. We offer extras such as free message, email and fax delivery, personalized IVR voice mail service, quality control and regular reports with all call details.